Product Security and Lawful Access Systems

Handheld Technical AnalystQuality Assurance escalation analyst

Enterprise Technical Support

-I.T. consulting for the London, Ontario region-Contracted I.T. services to local businesses in need of I.T. repairs, consulting, etc-Repaired software and hardware issues for Laptops, PC's, Servers, Smartphones, Game consoles and computer components-Modified game console hardware and software for end-user optimization according to the customers needs-Consulted local businesses network infrastuctures to determine root cause of issues, maintain data flow, repair or replace broken… Show more -I.T. consulting for the London, Ontario region-Contracted I.T. services to local businesses in need of I.T. repairs, consulting, etc-Repaired software and hardware issues for Laptops, PC's, Servers, Smartphones, Game consoles and computer components-Modified game console hardware and software for end-user optimization according to the customers needs-Consulted local businesses network infrastuctures to determine root cause of issues, maintain data flow, repair or replace broken CAT5,5E & 6 cabling-Analyzed customers financial spending on I.T. related costs and would determine a budget for a certain time-span-Lead I.T. related projects and sub contract to other local businesses depending on the job at hand-Modified smartphones for end-users based on there needs; flash customized firmwares, create customized firmwares-Refurbished and repaired broken game consoles, laptops, PC's and smartphones Show less

Manager of the I.T department (4 buildings: 2 School buildings, 2 School residences)-Consulted with different departments on there business and technological needs-Managed the I.T budget according to the schools needs technologically and economically -Sought after the I.T. inventory -Configured and managed Cisco Layer 2 switches in trunk over two buildings with VLAN routing, STP, SIP, QoS, ingress & egress filtering, etc. -Consult and sub-contract local… Show more Manager of the I.T department (4 buildings: 2 School buildings, 2 School residences)-Consulted with different departments on there business and technological needs-Managed the I.T budget according to the schools needs technologically and economically -Sought after the I.T. inventory -Configured and managed Cisco Layer 2 switches in trunk over two buildings with VLAN routing, STP, SIP, QoS, ingress & egress filtering, etc. -Consult and sub-contract local companies to do heavy labour or construction work (laying fiber underground, drilling through concrete, etc)-Developed a network topology from the ground up which consisted of all four buildings-Developed and maintained a CCTV infrastructure to monitor the school residences and school buildings-Renovated a computer lab; made a room of 23 desks each with two functioning power plugs and one CAT6 ethernet port-Lay ethernet cables and create termination points with CAT5, CAT5e and CAT6-Provide 24/7 support for both the residence and school (200+ students and 30+ staff)-Create reports based on the schools technological needs and consult with the GM, head accountant, shareholders and business owner Show less