Markus Binder Email & Phone Number

Wien, Österreich

Bearbeitung der Förderanträge für Wohnungsverbesserung.

Vienna, Austria

Proaktive Immobilienaquirierung, Kundenbetreuung und Vertragsabwicklung, Bewerbung der Immobilien bis zum Verkauf.

Wien, Puffergasse 1

Design and optimization of websites and online marketing, newsletter, digital signage installation at the base of android software. Increase in turnover due to newsletter regulation and use of digital signage products, software installation and client education. Logo development and corporate design.

Vienna

01/2013 - 09/2016EMEA Customer Fulfilment Manager Complex Contracts - IBM EuropeTransformation and centralisation of international logistic and back office teams to the Europe center in Bratislava together with process optimization, product placement and system implementation.10/2010 - 12/2012Country Customer Fulfilment & International Supply Chain - IBM AustriaAs a business unit leader, I was responsible for the process improvement at the area of logistic and contract… Show more 01/2013 - 09/2016EMEA Customer Fulfilment Manager Complex Contracts - IBM EuropeTransformation and centralisation of international logistic and back office teams to the Europe center in Bratislava together with process optimization, product placement and system implementation.10/2010 - 12/2012Country Customer Fulfilment & International Supply Chain - IBM AustriaAs a business unit leader, I was responsible for the process improvement at the area of logistic and contract administration, and could improve the customer satisfaction and reduce dramatically customer disputes at the same time by 96%.05/2006 - 09/2010Manager of logistic and administration department - IBM AustriaOptimization and improvement of the supply chain management process, delivery and installation time line improved, to further reduce client disputes, hand in hand to improve the cash flow. Reduction of storage cost and delivery management in close cooperation with the leadership team and the CEO.04/2004 - 05/2006Manager for client relationship and DSO management - IBM EuropeResponsible to reduce the number of client dispute on a european level, successful delivered by 60 % in 2 years. Succesfully delivered improvements for the overall cash flow process on outstanding amount -DSO - by 62% in Europe.06/2002 - 03/2004Endcustomer and business partner business manager - IBM AustriaOptimization and implementation of the contract and delivery process in line with KPI’s to shorten up the delivery time including installation and education. Increase of client and partner satisfaction by 40% during the first year and further 20% in the second year.10/1996 - 02/2002Project management - IBM AustriaEnd to end construction and successful delivery of several projects like Y2K, centralisation transformation like IBM Bratislava Europe Center of competence and IBM Madrid Europe Center for Europe, middle east and Africa, guided and supported in country. Show less

Wien, Österreich

Sea freight management, responsible for coordination of FCL and LCL freight, after funding mandatory to implement a process for disposition in import and export department and as well at the store house management to satisfy our clients.

Wien, Österreich

Responsible for coordination of FCL and LCL freight end to end process. Successful increase the revenue by 15% during the 2nd year.

Wien Und Umgebung

responsible to increase surface transport, air and sea transportation. Successful increased the revenue by double digit numbers on truck area, implemented the air and sea freight department in Austria.