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Markus Bähr is listed as Director Customer Success at Spark Networks at Spark Networks, a with 302 employees, based in Berlin Metropolitan Area, Germany. AeroLeads shows a work email signal at ubs.com and a matched LinkedIn profile for Markus Bähr.
Markus Bähr previously worked as Director Customer Service at Spark Networks and Associate Director - Operations Manager User Service Center West at Ubs. Markus Bähr studied at Igs Plön.
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Experienced Head of Customer Service/Customer Success with a background in Operations Control, Workforce, Outsourcing and Project Management.Building scalable automation-driven customer service systems that streamline operations, enhance satisfaction, and handle high-volume demands for sustainable business growth.
Listed skills include Project Management, Management, Outsourcing, Team Leadership, and 26 others.
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A career timeline built from the work history available for this profile.
Berlin Und Umgebung, Deutschland
Leading a department of 250 in- and external support professionalsRunning multiple AI and automation integrationsZendesk and reporting expertFull budget and planning controldelivering tailormade support to an ever changing business
Basel Und Umgebung, Schweiz
Responsible for the daily operations of a medium size call center. Resource planning, forecasting, SLA compliance, analytics.
Basel Und Umgebung, Schweiz
Planning and tracking of the service transfer and outsourcing initiative moving the IT service desk to the outsourcing partner Cognizant in Budapest.Cooperation with the vendor to ensure proper transfer of processes and procedures while providing uninterrupted service.
Basel Und Umgebung, Schweiz
Call volume forecasting and resource planning of 150 agents in a multi-language and multi-skill environment across 5 locations using Totalview workforce management software.
Basel Und Umgebung, Schweiz
Team lead for a team of 10 second level and premium support agents. Escalation and Complaint handling as well as various project work.Point of contact for UBS Investment Bank business partners and stake holders.
Sydney
Responsible for a team of 10 agents handling the German language premium and first level support.Planning and execution of the service transfer from Australia to Switzerland.
Sydney Und Umgebung, Australien
worked as a customer service representative and deputy branch manager for Sydney based Motorhome and car rental businesses
Other employees you can reach at spark.net. View company contacts for 302 employees →
Rahul Sharma
Colleague at Spark NetworksDelhi, India
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Crystal Brown
Colleague at Spark NetworksLos Angeles, California, United States
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BH
Beki Huffman
Colleague at Spark NetworksSpanish Fork, Utah, United States
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Subhankar Sahoo
Colleague at Spark NetworksDurgapur, West Bengal, India
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Mike Jones
Colleague at Spark NetworksTracy, California, United States
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Chelsie Walker
Colleague at Spark NetworksOrem, Utah, United States
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Oleg Shytikov
Colleague at Spark NetworksBerlin, Germany
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JS
Jon Smith
Colleague at Spark NetworksFaribault, Minnesota, United States
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Fabian Koster
Colleague at Spark NetworksVandans, Vorarlberg, Austria
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Anthony Giaquinto
Colleague at Spark NetworksEl Monte, California, United States
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Quick answers generated from the profile data available on this page.
Markus Bähr works for Spark Networks.
Markus Bähr is listed as Director Customer Success at Spark Networks at Spark Networks.
AeroLeads has found 1 work email signal at @ubs.com for Markus Bähr at Spark Networks.
Markus Bähr is based in Berlin Metropolitan Area, Germany while working with Spark Networks.
Markus Bähr has worked for Spark Networks, Ubs, and Various.
Markus Bähr's colleagues at Spark Networks include Rahul Sharma, Crystal Brown, Beki Huffman, Subhankar Sahoo, and Mike Jones.
You can use AeroLeads to view verified contact signals for Markus Bähr at Spark Networks, including work email, phone, and LinkedIn data when available.
Markus Bähr studied at Igs Plön.
Markus Bähr is listed with skills including Project Management, Management, Outsourcing, Team Leadership, Workforce Management, Itil, It Service Management, and Service Level Management.
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