Markus Dolenga
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Markus Dolenga Email & Phone Number

Head Global Retail Operations ING Hubs at ING Hubs Philippines
Location: Munich, Bavaria, Germany 14 work roles 2 schools
1 work email found @asia.ing.com LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

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Current company
ING Hubs Philippines
Role
Head Global Retail Operations ING Hubs
Location
Munich, Bavaria, Germany
Company size
4669 employees

Who is Markus Dolenga? Overview

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Markus Dolenga is listed as Head Global Retail Operations ING Hubs at ING Hubs Philippines, a with 4669 employees, based in Munich, Bavaria, Germany. AeroLeads shows a work email signal at asia.ing.com and a matched LinkedIn profile for Markus Dolenga.

Markus Dolenga previously worked as Head of Retail Transformation at Ing Deutschland and Chief Technology and Operating Officer at Ttb Bank. Markus Dolenga studied at It And Commerce Business School Ihk Munich.

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{first}.{last}@asia.ing.com
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Profile bio

About Markus Dolenga

Senior Operations and Technology Leader with more than 25 years international experience in Financial Services.Visionary, strategic and execution focused leader, able to motivate diverse regional and global teams, achieving excellent results.Vast experience across banking/ insurance operations and technology covering major business lines and products.Major Achievements:Executing multiple strategic business transformations on a regional basis, delivering financial and qualitative benefits, either through business process optimisation, centralisation and/ or outsourcing/ off-shoring (captive and vendor BPO's).Lead, planned and executed a variety of regional/ global IT strategies, ranging from centralised/ off-shored operations, core banking/ front office migrations and digital platforms. Lead and managed business continuity, operational risk and premises in the region, managing through major crisis scenario's like 911, SARS and Fukushima.

Listed skills include Banking, Outsourcing, Risk Management, Management, and 29 others.

Current workplace

Markus Dolenga's current company

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ING Hubs Philippines
Ing Hubs Philippines
Head Global Retail Operations ING Hubs
Munich, BY, DE
Website
ing.be
Employees
4669
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14 roles · 35 years

Markus Dolenga work experience

A career timeline built from the work history available for this profile.

Head Global Retail Operations Ing Hubs

Current
Ing Hubs Philippines

Taguig City, Metro Manila, Ph

Nov 2023 - Present

Head Of Retail Transformation

Ing Deutschland

Frankfurt Am Main, De

Responsible for Global Change Portfolio ING Retail Banking

Aug 2021 - Nov 2023

Chief Technology And Operating Officer

Ttb Bank

Bangkok, Th

May 2021 - Jul 2021

Chief Technology & Operating Officer

Tmb Bank Pcl

Bangkok, Th

May 2019 - Apr 2021

Chief Operating Officer

Jlt Asia

Hongkong Island, Hong Kong, Hk

Mar 2016 - Apr 2019

Coo Asia Pacific

Marsh

New York, New York, Us

Leading the Operations and Technology Function Asia Pacific, covering a total of 16 markets. Overall regional responsibility for insurance operations, IT, business continuity and premises.Major achievements:Lead and executed the region wide business transformation creating insurance operations, including placement & sales support, policy administration, claims, ops control, data management and invoicing. In addition defined the overall sourcing strategy for the region and established a new regional contact centre and operations hub in the Philippines. Driving the overall IT strategy for the region, including the development of digital offerings in Employee Health Benefits, SME and Affinity.Various global assignments and business owner of the global document managements and client collaboration program and strategy.

Aug 2013 - Nov 2015

Coo, Asia

Ing Bank Asia

Amsterdam Zuidoost, Nl

Leading the Operations and IT Function for the Commercial Banking Network Asia in 13 Markets. Overall regional responsibility included all banking operations, settlements, payments, operations control, IT, business continuity and premises.Major achievements:Centralised regional banking operations in Singapore and established Philippines service/ operations centre, as well as IT development hub in India. Leading and overseeing various major programs, including the new target operating model of the bank across all business lines. Overall responsible for the IT strategy in Asia, including Financial Markets, Lending, Trade Finance and all Operations units.Lead the Ops and IT work stream for various divestments in the region across the tenor.

Jul 2009 - Aug 2013

Cio Asia

Ing Bank Asia

Amsterdam Zuidoost, Nl

Responsible for the IT function and overall IT Strategy for the Bank in Asia, including Application Delivery, Development. Services and IT Infrastructure across all business lines. In addition responsible for shared services operations (Infrastructure) for other ING entities in Asia, i.e. ING Private Banking, ING Investment Management and ING Insurance. Major achievements:Planned and executed the regional core banking migration and centralisation of services. Furthermore, responsible for the roll out and implementation of standardised and centralised Financial Markets Platform (SUMMIT, MUREX, BB Trading, etc.). Implementation the first standardised messaging framework and SOA of the region.Leading the centralisation of the IT function into Singapore, including all services, operations and development. Furthermore, centralised all data centres into two regional data centres in Asia, in addition to establishing the first off-shore development and operations functions in India.

Jul 2004 - Jun 2009

Cio Applications, Asia

Ing Bank Asia

Amsterdam, North Holland, Nl

Responsible for regional Application Delivery, Development and Services across all business lines/ Support Functions, including Financial Markets, Equity Markets, Corporate Finance, Lending, Trade Finance, Operations and Finance.

Jul 2002 - Jun 2004

It Consultant

Hypo Bank
1992 - Mar 1995

System Engineer/ Apprenticeship

Pcm Computer Ag
Jul 1990 - Mar 1992
Team & coworkers

Colleagues at ING Hubs Philippines

Other employees you can reach at ing.be. View company contacts for 4669 employees →

CP Caroline Pirnay Caroline Pirnay Colleague at Ing Hubs PhilippinesBrussels Metropolitan Area, Belgium View → MM Michael Menage Michael Menage Colleague at Ing Hubs PhilippinesNamur Metropolitan Area, Belgium View → EV Evi Vleeschouwers Evi Vleeschouwers Colleague at Ing Hubs PhilippinesLimburg, Flemish Region, Belgium View → KG Kwinten Goossens Kwinten Goossens Colleague at Ing Hubs PhilippinesAntwerp Metropolitan Area, Belgium View → VS Valérie Spitaels Valérie Spitaels Colleague at Ing Hubs PhilippinesLa Louvière, Walloon Region, Belgium View → DN Dirk Neven Dirk Neven Colleague at Ing Hubs PhilippinesLimburg, Flemish Region, Belgium View → LL Lise Lorent Lise Lorent Colleague at Ing Hubs PhilippinesTremelo, Flemish Region, Belgium View → RG Renate Geraerts Renate Geraerts Colleague at Ing Hubs PhilippinesLanaken, Flemish Region, Belgium View → ID Ilse Dam Ilse Dam Colleague at Ing Hubs PhilippinesBruges Metropolitan Area, Belgium View → TĐ Tâm Đan Pham Tâm Đan Pham Colleague at Ing Hubs PhilippinesBelgium View →
2 education records

Markus Dolenga education

Education record

It And Commerce Business School Ihk Munich

Abitur

Maria Theresia Gymnasium Munich
FAQ

Frequently asked questions about Markus Dolenga

Quick answers generated from the profile data available on this page.

What company does Markus Dolenga work for?

Markus Dolenga works for ING Hubs Philippines.

What is Markus Dolenga's role at ING Hubs Philippines?

Markus Dolenga is listed as Head Global Retail Operations ING Hubs at ING Hubs Philippines.

What is Markus Dolenga's email address?

AeroLeads has found 1 work email signal at @asia.ing.com for Markus Dolenga at ING Hubs Philippines.

Where is Markus Dolenga based?

Markus Dolenga is based in Munich, Bavaria, Germany while working with ING Hubs Philippines.

What companies has Markus Dolenga worked for?

Markus Dolenga has worked for Ing Hubs Philippines, Ing Deutschland, Ttb Bank, Tmb Bank Pcl, and Jlt Asia.

Who are Markus Dolenga's colleagues at ING Hubs Philippines?

Markus Dolenga's colleagues at ING Hubs Philippines include Caroline Pirnay, Michael Menage, Evi Vleeschouwers, Kwinten Goossens, and Valérie Spitaels.

How can I contact Markus Dolenga?

You can use AeroLeads to view verified contact signals for Markus Dolenga at ING Hubs Philippines, including work email, phone, and LinkedIn data when available.

What schools did Markus Dolenga attend?

Markus Dolenga studied at It And Commerce Business School Ihk Munich.

What skills is Markus Dolenga known for?

Markus Dolenga is listed with skills including Banking, Outsourcing, Risk Management, Management, Change Management, Business Analysis, It Strategy, and Strategy.

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