Markus G. Email & Phone Number

Bad Aibling, Bayern, Deutschland

Neuss

Responsible for delivering technical consulting, implementation, and integration services on technically complex Vital Images and 3rd party implementations including initial implementations of new products and technologies.Provides input to internal organizations and works collaboratively with those organizations to develop products with increased functionality and reliability.Mentors Integration Services Consultants on new products, implementation issues, and technical matters… Show more Responsible for delivering technical consulting, implementation, and integration services on technically complex Vital Images and 3rd party implementations including initial implementations of new products and technologies.Provides input to internal organizations and works collaboratively with those organizations to develop products with increased functionality and reliability.Mentors Integration Services Consultants on new products, implementation issues, and technical matters increasing the overall proficiency and productivity of the team.Applies advanced technical and product knowledge in the development of creative solutions to customer implementation issues. Uses a consultative approach to become a trusted advisor to Vital Images customers.Provides technical escalation expertise to the Consulting Services team, Customer Support, Pre-sales, and Customers.Completes internal and external implementation related documentation and provides input into the development and adoption of new Consulting Services Documentation.Provides input on new product design and requirements to assist the Consulting Services project team in developing new processes and documentation.Establishes technical relationships with partners, 3rd party venders, and distributors and functions as the Consulting Services liaison with those organizations.Consistently demonstrates highest levels of customer support and satisfaction. Show less