Markus Lille Email & Phone Number

Recognized for my successful execution of 4-5 implementations, I was promoted to the role of Solution Architect. In this position, I not only continue to lead the implementation of solutions for large and high-value clients, but now also mentor a dedicated support team.Takeaways:- Implementing financial processes for creating Purchase Orders, Item Receipts, Vendor Bills and Inventory Adjustments that are used to purchase parts for a fleet of 300 equipment. This includes tracking proper segmentation for journal entries.- Leveraging external cases to create custom URLs as QR Codes that we stamped to each of the 300 equipment so operators could raise repair requests for the equipment in question.- Ability to manage larger customer accounts and lead a team of my own.- Learning to utilise Notion and NetSuite for project tracking and task allocation to my support team.

Spearheaded customer projects as a lead consultant, leveraging the capabilities of NetSuite. Demonstrated expertise in designing efficient, tailored workflows to optimize field service delivery. Takeaways:- Making myself very comfortable with advanced Workflows, Saved Searches and SuiteScripts (Suitelets, Client Scripts, UserEvents, Scheduled Scripts).- Learning to translate highly technical solutions into understandable terms.- Leading weekly calls for designing, training and deploying businesses.

Sydney

As an SDA, I would quote, organise and invoice ad-hoc jobs and small projects related to datacommunication and IT networking all across Australia.Main takeaway was learning to manage small IT projects by way of communication with customers and technicians to make sure jobs were running smoothly and profitably.