Markus Lund Email & Phone Number

I have a passion for Operational Excellence and everything this entails. I am one of those nerds who really enjoys helping the organization streamline their processes and promote a culture of continuous improvement. I love learning new things and love even more to share and test what I know with others. - I have 5+ years experience in working with Lean methodologies and consulting internally regarding process improvement, process development and ways of working.- I have a Green Belt in Lean Six Sigma and are currently working on my Black Belt examination project.I am of the firm belief that no idea is better than you can explain it. Individual skills and strengths are essential, but it is in dialogue that real accomplishments are being made. At the end of the day, my job involves people.- The roles I have had throughout my years often involves dialogue with stakeholders at different levels within the respective company.- I am used to facilitate workshops, trainings and presentations of different sizes within various subject matters.My expertise in Operational Excellence includes Lean methodologies, process improvement, learning and development as well as workshop facilitation.- For the last couple of years I have been lead in a project that developed a system and structure for continuous improvements involving 20+ different teams and 100+ employees.- Improvement projects of various sizes and levels of complexity with documented results. Everything from streamlining onboarding process for new employees to eliminating issues with major partners and banks when developing and maintaing our digital channels.- My feedback is usually that I am easy to work with, good at helping to identify new areas and ways to streamline processes and cut waste and my strong support to colleagues and management alike.Don’t hesitate to reach out if you want to know more about me.

Listed skills include Customer Service, Collections, Css, Debt Manager 9, and 10 others.