Markus S. Email & Phone Number

Germany

Hamburg, Germany

Hamburg, Germany

• Leading the product development and the roadmap of the SaaS platform tailored for all parties in the guarantee segment (financial institutions, financial departments of companies and authorities)• Taking over the servant leadership of the product team (3 people)• Defining and reevaluating the product strategy and the product market fit• Developing and implementing a Freemium pricing model• Researching market needs, designing solutions and translating them into product features• Working closely with the sales team on pre-sales efforts to assist in demonstrating product capability to potential clients, mainly larger corporations• Also building partnerships with other software providers (ERP) in the financial industry to connect systems and achieve overarching processes• Taking ownership for strategic projects based on OKR within the company to help Trustlog become an exceptional employerSome achievements:• Successfully launching the SaaS platform and help it grow to +2.300 B2Bcustomers within 3 years with a NPS > 60• Fulfill the requirements of a top-5 German construction company within 2months of development (one release cycle)• Build a secure and self-explanatory product that convinces German authoritiesto switch from paper-based guarantees to fully digital guarantee management• Recruited many awesome new Trustys and made them "guarantee enthusiasts"

Hamburg, Germany

Wiesbaden, Hesse, Germany

• Member of a greenfield-project team which led to founding a corporate startup (Trustlog) with the goal of creating a standard for digital guarantees• Developing a SaaS platform prototype with companies in the German construction industry (Top 50)• Leading the tender to find an IT service provider to develop the SaaS platform with the founded corporate startupMajor achievement:Getting the funds to found a corporate startup as a joint venture with a competitor and being the first subsidiary not being integrated within the group

Wiesbaden, Hesse, Germany

• Being the product owner of the corporate customer portal in the credit insurance department (and being one of the first product owners within the company)• Helped transferring the portal to a private cloud• Vastly improved the user experience through UI overhaulsMajor achievement:Coordinating an agile project within a very traditionally organized corporation despite the constant lack of resources

Wiesbaden, Hesse, Germany

• Building a strong relationship to small and medium sized insurance companies• Acquiring InsurTechs and neo insurers as customers and advising them on implementing scoring models to minimize non-payments and fraud preventionMajor achievement:Analyzing the data of 450k customers for a medium size life insurance company and convincing them with the gained insights to introduce scoring models in their underwriting process to reduce non-payments and fraud

Copenhagen, Capital Region, Denmark

• Administrating 50 solar energy investment projects in Germany.• Communicating with German energy suppliers and German authoritiesSome achievements:• Implementing a standardized workflow management for incoming documents (invoices, billings, letters from authorities) and re-organizing the paper-based document storages• Enjoying the Danish hygge way of life

Bonn, North Rhine-Westphalia, Germany

• Acquiring clients and advising them on insurance and financial products• Developing financial plans based on the individual situations of the clientBiggest learning:Failing in being self-employed

Master Of Science (M.Sc.), International Business & Management, German Gpa: Ø 1,3

► The Copenhagen Master’s at Niels Brock Copenhagen Business College (cohort of De Montfort University) programme combines a genuine UK.

Exchange Program, Business And Entrepreneurship

Semester abroad in Queensland, Australia: ► Excellence Promotion Program between University of Applied Siences Koblenz, RheinAhrCampus.

Bachelor Of Arts (B.A.), Social And Healthcare Management, German Gpa: Ø 2,2

► The Bachelor's graduates are able to apply their knowledge and skills in all establishments of health and social services.