Markus Useche Email & Phone Number

New York Staten Island

• Ensures all types of mail is properly stamped and delivered• Handle various type of copy and print jobs as well as laminations, book and business card making utilizing an array of paper types.• Get supply materials for faculty, staff, and students as well as gift store items• Change toner and ink cartridges for various copiers, printers, and fax machines.

Greater New York City Area

● Managed large amounts of incoming calls● Generated sales leads for warm and cold calls● Identify and assess customer’s needs to achieve satisfaction● Built sustainable relationships with customer accounts through interactive communication● Provided accurate information by following proper procedures● Met team sales targets and call handling quotas● Handled customer complaints, inquiries

Brooklyn New York

• Maintained upkeep of floors, not limited to sealing, waxing, and striping• Collected trash and placed it in the proper receptacle• Sanitized desks, chairs and various other types of furniture

• Assisted with preparing need specific meals for people with dietary restrictions • Maintained the work area in accordance with the city and state health codes and requirements• Mixed water and detergents or acids in containers to prepare cleaning solutions, according to specifications• Wash dishes and pots and store them in their designated areas

Greater New York City Area

• Installed various software/or hardware on both new and old computer systems• Helped clients diagnose and troubleshoot hardware, computer software, printers, copiers, and fax machines issues• Maintained Cisco servers