In 14 years as a management consultant I developed expertise in a broad range of projects in diverse industries, including private and public services, healthcare and manufacturing. For another 7 years, I held the position of CMO and CEO in a software company. Based on this I specialize in Service Excellence, Lean and Agile Process Transformation, and Business Development. My expertise comprises. Policy Deployment. Lean in Services, Administration and Development . Service Operations Management and Performance Management. Continuous Improvement and Kaizen. Program Management and Impact Capture (Agile Projects, HalfDouble, Rapid Results). Organisation Development and Change Management
Listed skills include Operations Management And Performance Management, Continuous Improvement And Kaizen, Program Management And Impact Project Management, Organisation Development And Change Management, and 2 others.