Markus Geist

Markus Geist Email and Phone Number

Process Manager Problem Resolution Management @ AUMOVIO
Ulm, BW, DE
Markus Geist's Location
Ulm, Baden-Württemberg, Germany, Germany
Markus Geist's Contact Details

Markus Geist personal email

n/a

Markus Geist phone numbers

About Markus Geist

Markus Geist is a Process Manager Problem Resolution Management at AUMOVIO. He possess expertise in software project, virtual teams, software training, telecommunications, agile methodologies and 15 more skills. Colleagues describe him as "Markus has an very pro-active work style and delivers high quality results in time. Even in busy times Markus keeps all the things under control and reports a meaninful status. During his role as Software Error Manager he took successfully care for these tasks: Prioritization of software errors, Process-adaption for the product family, Ensuring quality and sales deadlines and establishing corrective actions if the error situation endangers a project, Coaching of error management process" and "I was working with Markus for several years on different large scale SW projects, where he was having the role of a SW Error Manager. He was always very pro-active and was seeking possibilities to improve current processes and himself. He ws actively giving feedback and collecting feedback related to his work, to ensure that he's able to provide a perfect service for his customers. Markus is a very accurate and reliable person and was always fulfilling his tasks with great success. Even in phases of high pressure (time & workload) he proved to be on top of the situation. I really enjoyed working together with Markus and I am sorry that we are no longer direct colleagues. Thank you Markus for the very good cooperation and all the best for your future."

Markus Geist's Current Company Details
AUMOVIO

Aumovio

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Process Manager Problem Resolution Management
Ulm, BW, DE
Website:
aumovio.com/en.html
Employees:
81
Markus Geist Work Experience Details
  • Aumovio
    Process Manager Problem Resolution Management
    Aumovio
    Ulm, Bw, De
    View
  • Continental
    Process Manager Problem Resolution Management
    Continental Mar 2020 - Present
    Deutschland
    ::Leading the Problem Resolution Management (PRM) Process and Methodology for approximately 5,000 users across Continental Business Unit Autonomous Mobility (AM)- Spearheading the PRM process, incorporating both traditional and agile methodologies to ensure seamless problem resolution across the Autonomous Mobility Business Unit.- Providing comprehensive training and coaching to project teams, equipping them with the necessary skills to effectively utilize PRM processes, methods, and tools.- Leading a team of PRM process experts, driving technical excellence and process optimization for projects within the Business Unit AM.- Coordinating changes in the Jira Workflow Definition, ensuring alignment with the evolving needs of users across Business Unit AM.
    View
  • Continental
    Problem Resolution Manager
    Continental Jun 2019 - Feb 2020
    Neu-Ulm, Bayern, Deutschland
    View
  • Nuance Communications
    Senior Software Requirements Engineer / Error Manager
    Nuance Communications May 2016 - May 2019
    ::Global Requirements- / Error Manager tasksAnalyze different project needs and maintain and improve the Requirements- / Error management processSupport new projects in Requirements- / Error management by sharing best practices, tools and by facilitation of the technical clarification of requirementsResponsible to train the RM/EM tool to new employees::PS Supplier ManagerCross project prioritization of requirements and errors to internal supplierActs as a mediator in case of conflictsDrives discussions in case of need for refinements or clarifications ::Project Requirements- /Error ManagerAct as project Requirements- /Error managerSupport project to achieve agreed Automotive Spice level for Requirement Management, Error Management and Change ManagementSupport QM activitiesSprint planning
    View
  • Nuance Communications
    Software Requirements Engineer / Error Manager
    Nuance Communications Dec 2013 - Apr 2016
    Ulm
    View
  • Universitätsklinikum Ulm
    Teamleader Service Desk
    Universitätsklinikum Ulm Jan 2013 - Nov 2013
    Ulm
    Elaboration of a forward-looking Service Desk concept and implementation of the new conceptIntroduction of a knowledge database as a Wiki for IT Services departmentIntroduction of a "Tipps und Tricks" intranet page as a self service page for Uniklinik personnelLeading the „Active Directory“ expertise team until September 2013Leading the „Anträge“ expertise team from September 2013 until November 2013Responsible to implement the Incident Management Process as Incident Manager
  • Nokia
    Software Error Manager For Operating System Developement
    Nokia Jan 2012 - Nov 2012
    Support for development teams in regards of software error managementCoordination of error assessmentEstablishing corrective actions if the error situation endangers the projectDefinition of error metrics and coordination of the Tools and Metrics teamTrainings for Bugzilla and software error managementReporting the error status to the whole organizationSupport to the definition and rollout of software error management process
    View
  • Nokia
    Product Family Software Error Manager
    Nokia Oct 2008 - Dec 2011
    Error management coordination of whole product families (e.g. Asha series)Technical lead of an error manager team of a product familyReporting the error situation to managementCoordination of error assessmentDefinition of error metrics and coordination of the Tools and Metrics teamSupport of all teams in error management related topicsProcess-adaption for the product familyCoaching of error management processEnsuring quality and sales deadlinesEstablishing corrective actions if the error situation endangers a project
    View
  • Nokia
    Software Error Manager
    Nokia Feb 2008 - Sep 2008
    Prioritization of software errorscoaching of error management processError reporting to project team
  • Nokia
    Teamleader Onsite-Support
    Nokia Jan 2002 - Feb 2008
    Teamleader of Nokia Ulm GmbH Onsite Support. Up to 10 team members. Partly responsible for some other ousourced projects in Nokia Ulm.
    View
  • Raiffeisen Volksbank Dillingen Eg
    Banker
    Raiffeisen Volksbank Dillingen Eg Sep 1994 - Dec 1998

Markus Geist Skills

Software Project Virtual Teams Software Training Telecommunications Agile Methodologies Team Leadership Scrum Gsm Prince2 Certified Practitioner Symbian Mobile Communications Prince2 Certified Management Wireless Certified Scrum Master Mobile Devices Cellular Communications Software Project Management Mobile Technology It Service Management

Markus Geist Education Details

  • Dekra Akademie Gmbh
    Dekra Akademie Gmbh
    Qualified It Specialist / Systemintegration
  • Albertus Gymnasium Lauingen
    Albertus Gymnasium Lauingen
    General Qualification For University Entrance
  • Albertus Gymnasium Lauingen
    Albertus Gymnasium Lauingen

Frequently Asked Questions about Markus Geist

What company does Markus Geist work for?

Markus Geist works for Aumovio

What is Markus Geist's role at the current company?

Markus Geist's current role is Process Manager Problem Resolution Management.

What is Markus Geist's email address?

Markus Geist's email address is ma****@****nce.com

What is Markus Geist's direct phone number?

Markus Geist's direct phone number is (781) 565*****

What schools did Markus Geist attend?

Markus Geist attended Dekra Akademie Gmbh, Albertus Gymnasium Lauingen, Albertus Gymnasium Lauingen.

What skills is Markus Geist known for?

Markus Geist has skills like Software Project, Virtual Teams, Software Training, Telecommunications, Agile Methodologies, Team Leadership, Scrum, Gsm, Prince2 Certified Practitioner, Symbian, Mobile Communications, Prince2 Certified.

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