Markus Griffith Email & Phone Number

New York, New York, United States

Mentored and guided current COOP students in essential skills such as Excel, data analytics, and digital marketing to prepare them for successful careers in the advertising industry.Developed and facilitated workshops and training sessions covering foundational concepts and practical applications in Excel, data analysis, and digital marketing strategies.Provided personalized support and assistance to students, helping them grasp coursework concepts and excel in interviews and job applications.Collaborated with faculty members to adapt curriculum and resources to align with industry demands and student needs.Organized networking events and invited guest speakers from the advertising industry to provide insights and opportunities for students' career advancement.

Jamaica, New York, United States

•Respond to and manage over 100 daily emails related to the SNAP program, Medicaid, and Cash •Assistance, achieving a 98% response accuracy rate.•Support 30 clients daily over the phone, handling low-income Metrocard requests. Conduct training sessions for colleagues, enhancing responsiveness to client inquiries and improving overall team efficiency.

New York, New York, United States

• Created weekly reports of clients’ competitors using Pathmatics• Completed 3 PowerPoint presentations and Excel worksheets a week to present to clients• Coordinated 4 media plans a week under the guidance of a Senior Associate• Gathered data to suggest bid recommendations for 5 paid social media campaigns weekly• Facilitated different social campaigns using Facebook Ads Manager and Snapchat Ads Manager

Brooklyn,Ny

• Check up to 100 students in and out of computers• Help students with basic computer, printing and copier issues, including paper jams• Answer telephone inquiries about computer lab• Collaborated in creating and managing the Facebook page for Brooklyn College’s computer lab; this included: posting events and updating hours of operations

Jamaica, Ny

• Instructed basic computer skills class of 10 students or more• Maintained student’s attendance and other information using Google Drive and ASISTS database• Answered questions about Adult Learning Center in person and over the phone

Brooklyn, Ny

• Selected and researched weekly discussion topics such as restaurant openings, sports, national politics• Record 45 minute to hour-long show, which aired on Fridays at noon, using Adobe Audition• Pick music from various genres to be played on show – pop, rock, rap, hip-hop, etc

Digital Marketing

• 200+ hours of training in digital marketing skills including SEO, SEM, Google Analytics, Paid Social and marketing funnels • Utilized.

B.A., Radio And Television

Associate’S Degree, Liberal Arts