Markus Leipert Email & Phone Number

Lübeck, Schleswig-Holstein, Deutschland

Travemünde

Lübeck Area, Germany

Consulting FIs and PSPs

Köln Und Umgebung, Deutschland

Finalising the remittance license application. Acquisition of new business partners i.e. Banks & PSPs. In charge of Sales, Marketing, Business Development, Human Resource, Operations, Finance, Compliance and Risk. Implementation of Policies and Procedures.

Hamburg

Developing pricing strategies across all products and channels.End-to-end customer lifecycle view of various money transfer products. Developing the channel strategy, determining the optimum mix of physical locations and digital products.Launched online money transfers in Germany.Successful acquisition of new merchants to become agents inGermany and Holland.Implemented a CRM tool (SalesForce).Full P&L responsibility.

Frankfurt Am Main Und Umgebung, Deutschland

Responsible for the Company's retail and Agents activities.Responsible for Central Europe. Leading the Head Office Teams including Compliance, Risk, Marketing,Finance, Business Development, Operations, IT, Facilitiesand Human Resource. In charge of 8.6 million Euro P&L including 34 shops and over 350 agent locations.Span of control 150 heads and 8 direct reports

Frankfurt Am Main Und Umgebung, Deutschland

MD for the German and Finish entity with full P&L and operations responsibility.Prepared, negotiated and delivered annual budgets and achieved year on year cost reductions.Full P&L responsibilityLeading a team of 130 headsClosing non-profitable locations after the Euro introduction.Managing 130 multi cultural staff in 21 branches including major operations at Frankfurt Airport and Helsinki Airport.Start up Travelex Switzerland (8 month project) Setting up the locations and implementing companies procedures including the recruitment & training of the Swiss work force. (FINMA & POLYREG)

Germany

HR support for the south district including 2 package centres and the training department. Recruiting, screening and interviewing potential employees.Providing training to package drivers.Implementing conflict resolution and performance improvement plan.Handling all termination-related processes

Munich Area, Germany

Customer services in branch and the head office

Education record

Ausbildung Zum Bankkaufmann