Markus Van Driel Email & Phone Number

Deurne, Nb, Nl

Haymarket, New South Wales, Au

Ausgrid is the largest distributor of electricity on Australia’s east coast, providing power to 1.8 million customers.Key achievements in my role as instructional designer and OC Training Lead:• Primary Training liaison for high profile Return to Live Work Program Stages 1, 2 and 3 - Key influencer around a cultural mindset shift around health and safety - Lead instructional designer of training across three stages of the project - Facilitated face to face and virtual training across different technical groups - Produced training materials in accordance with legal requirements and compliance - Instrumental in the introduction of Verification of Competencies across the field services group • Influenced key stakeholders to adopt new ways of training• Introduced scenario-based and problem-based approaches to training• Standardised training material templates • Introduced digitised skills assessments• Initiated a project modernising training in the organisation through video • Initiated connections with external training groups to join a utility companies training circle of influence

Au

Markus connects LGBTQ professionals with their authentic-self, opening the door to lasting change in areas such as love, life, and relationshipsTo achieve this, Markus delivers online and tailored programs that leverage purpose, mindset, confidence and self-love. Markus has created a proprietary approach to achieving success using a unique combination of science, energy and coaching called Neuro Pathway Mapping™. Neuro Pathway Mapping™ targets the 95% of your brain that gives rise to your unconscious habits and behaviours. It’s a practical and intuitive programming and re-wiring of the mind, transforming your limiting thoughts, feelings and energy into new beliefs and habits that align with your desired future.

Au

Freelance Employment (2007 - 2012)Photographer, Fashion, Editorial, Small Business, Corporate Portraiture and Headshots.Photography Teacher Whitehouse InstitutePhotography Teacher Whitehouse Cameron Jane school of Make Up

Perth, Western Australia, Au

Navitas is a globally recognised training provider. Managed and redesigned the entire training program including content and delivery approach after training manager was made redundant. Main responsibilities: - Delivering Face to Face training- Delivering online information sessions - Creating eLearning materials covering proprietary and world-class leading programs in the education sector. - Systems implementation covered the entire student life cycle from Leads through to enrolment and graduation including finance. Key achievements included:- Reduced cost and feasibility of the training by reducing the program from 4 days to 2- Supervised a 2nd trainer for the duration of the training rollout- Successfully delivered training to 12 locations across Australia and Internationally in 4 weeks-Liaised with key stakeholders to identify key training requirements and reached agreement quickly in an organisation where resistance to change is large- Addressed cultural mindset to improve training

North Sydney, Nsw, Au

Short term project to implement a leadership and cultural program.Key achievements• Introduced scenario-based learning into the curriculum• Transformed existing face to face training into interactive eLearning courses• Created an internal cultural and leadership piece including Bullying and Harassment, Leadership Behaviour, Company culture, strategy and Code of Conduct• Customised Bullying and Harassment training to fit in with the leadership curriculum• Adapt powerpoint content for Litmos LMS• Partnered with vendors to implement voice over.• Conducted an assessment on the suitability of off-the-shelf courses

Member of the change management team, associated with the implementation of a new document management system version release. Driving factor in establishing training needs, reporting tools and timelines. Liaising with the Learning and Development team, generating eLearning materials using SAP Performance Builder, Adobe Captivate, whiteboarding video, and the entire Adobe creative suite.Key initiatives- Identified training needs analysis with Subject Matter Experts- Developed a training tracking tool for reporting purposes- Evaluated new engaging authoring tools. After approval introduced and trained other users in the team- Delivered materials to a high standard within the agreed deadlines.- Implemented training programs on LMS Success Factors and advised L&D how to most effectively implement the training

Coordinated and facilitated hospital inductions and employee orientations. Facilitated sessions on health and safety, and provided reports to managers on training statistics of their team. Provided regular one on one coaching and support to non English speaking employees using software computers and the LMS .Key initiatives- Initiated Training Needs Analysis across three hospitals and facilitated a workshop defining the most relevant questions followed by designing and distributing the TNA.- Designed and Delivered Leadership and Communication Workshops.- Impacted existing policies through research and collaboration with key stakeholders - Introduced and facilitated monthly Wellness sessions across three hospitals- Evaluated internal housekeeping training programs, and proposed a new training structure to close gaps between policy and existing training

Technical Writer (2 x 6-month contracts)Technical writer for Ichthys, one of the most significant oil and gas projects in the world. Collaborated closely with CSE Transtel in-house engineers delivering and prioritising site acceptance test documentation for the implementation of a large-scale telecommunication network. Generated work instructions, online training and quick reference guides using software simulations and work instructions for Inpex.• Coordinated delivery of technical documents to CSE Transtel with external stakeholder including allocating documents for review and coordination of timely delivery.• Used Advanced Microsoft Word formatting functionality, Adobe Acrobat document management and Ancile Prodpac to create software simulations.• Converted Document Management Processes into eLearning.• Managed release of learning materials with subject matter experts and change management team from Inpex

North Sydney, Nsw, Au

Job Responsibilities• Developed training strategies supporting individual and organisational needs• Maintained mobile training environment, training system and classroom environment• Re-designed and redeveloped elearning materials to address needs of external clients and students• Applied Instructional design elements targeting different adult learning principles • Defined and monitored new processes and standards within the EDU department streamlining delivery and improving quality standards across the Training Learning Paths (Curriculum)• Exceptional feedback from instructor led training• Training Needs Analysis (TNA), through complex analysis, outputting Strategy and implemented solution with measured success throughout the whole training life cycle• Created and improved blended learning methods affecting the entire education team• Generated and delivered Functional training (user training, presentation techniques, mindmapping) and Technical courses (Oracle, Linux and External Reporting tools)• Consistently communicated with management ways of improving training content, procedures and day to day applicationKey Achievements• With no prior knowledge of the software suite delivered first training within 6 weeks and thus became billable• Revised the E-learning solution experience incorporating more streamlined feedback structure • Engaging and motivating facilitator receiving consistently positive feedback on training• Enhanced training Learning path through introduction of course descriptions, course materials improving student experience and Education sales opportunities• Designed and developed course materials in short time frames prioritising key objectives

Cremorne, Victoria, Au

Testing of a new intranet application for The Salvation Army Employment Plus, MelbourneTested Intranet applicationCreated training modules onlineReported, recorded and retested faults Provided training assistance to the client

Coordinator of telecommunications services and primary liaison with external suppliersConsolidated telecommunication servicesRe-assessed existing contractsImplemented, evaluated and designed reporting toolsAligned IT systems with Accounting practicesProject and Change management

Test analyst and database configuration

Broomfield, Colorado, Us

Test analyst and data configuration, billingChange management and training of supporting software application such as release management and fault tracking applications (Rational)

Worked on international telecommunications and software implementation projects for:Swisscom (Switzerland), Viag Intercom (Germany) Botswana Telecom (Botswana)

Implementation training and support to ensure successful deployment of Point of Sales Systems.

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