Markus Weigand

Markus Weigand Email and Phone Number

Technology Strategist bei Microsoft @ Microsoft
redmond, washington, united states
Markus Weigand's Location
Bremerhaven, Bremen, Germany, Germany
Markus Weigand's Contact Details

Markus Weigand personal email

n/a
About Markus Weigand

Experienced Manager with high knowledge in leading and guiding international teams. Strong record of successful customer relationship management. Over 25 years of experience in the Information Technology industry. Demonstrated in multiple responsibility areas the ability in leading and directing teams and in meeting objectives within the constraints of schedule, resources, budget and margin.“I support customers in understanding the impact of emerging and strategic technologies and in reimagining the role of technology as a business and innovation partner and enabler”.

Markus Weigand's Current Company Details
Microsoft

Microsoft

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Technology Strategist bei Microsoft
redmond, washington, united states
Website:
microsoft.com
Employees:
189892
Markus Weigand Work Experience Details
  • Microsoft
    Technology Strategist
    Microsoft Dec 2021 - Present
    Karlsruhe, Baden-Württemberg, Deutschland
    Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. As Technology Strategist I act as a digital transformation and innovation strategist. I inspire and ideate with customers to transform their business capabilities and accelerate innovation through technology enablement. I help customers understand the impact of emerging and strategic technologies and to reimagine the role of technology as a business and innovation partner and enabler.My aim is to understand the business challenges to build the technology strategy and business/enterprise architecture covering customer-specific, cross-solution technology architecture and solution roadmaps, mapped to their specific business needs and priorities.
  • Microsoft
    Principal Account Delivery Executive
    Microsoft Sep 2020 - Nov 2021
    Region Stuttgart
    Microsoft Consulting Services helps Microsoft customers around the world get the best outcomes from their investments in the latest Microsoft cloud technologies. We focus on empowering customers on their digital journey, from envisioning new possibilities to delivering solutions that result in targeted business outcomes and a great customer experience. As an Principal Account Delivery Executive I’m responsible to bring Microsoft's own professional services teams to deliver and support digital transformation solutions for our customers. As the Microsoft’s commercial business evolves from selling and building individual products to becoming the strategic digital transformation platform and partner of choice, I lead Microsoft Consulting Services teams in the delivery of those solutions and be a key part of our customer's success.
  • Microsoft
    Account Delivery Executive
    Microsoft Jul 2016 - Aug 2020
    Stuttgart Und Umgebung, Deutschland
    Responsible for the overall end-to-end customer experience one of the largest German automobile manufacturers, creating and maintaining deep long-term customer relationships, contributing to services revenue growth and overseeing/supporting services delivered by our Global Domain delivery teams.Leading and encouraging the virtual services delivery team. Serving as an escalation point for both the customer and our delivery teams. Monitoring key performance indicators to ensure a healthy and growing business within my account. Embodying the One Microsoft spirit, I work in close collaboration with Sales, Domain Delivery, Operations, and Resource Management to execute a winning strategy with positive outcomes for customers, employees, and Microsoft.
  • Microsoft
    Engagement Manager
    Microsoft Nov 2015 - Jun 2016
    Deutschland
    As Engagement Manager I'm responsible for engagement delivery quality and customer satisfaction by scoping and shaping deals in close collaboration with the Services Executive and Architect. The Engagement Manager role owns the problem statement from the perspective of the customer and is on point for setting and managing Customer expectations throughout Deal- and Delivery phases. This role has the responsibility of identifying appropriate skills profiles of each delivery team, based on Customer requirements and Solution design, and is the primary escalation point for the team and Customer throughout delivery. The EM manages a Portfolio of Engagements, and is responsible for ensuring Financials-, Risk- and Quality Management of that portfolio.
  • Interactive Intelligence
    Senior Manager Caas Solutions Emea
    Interactive Intelligence Jan 2014 - Oct 2015
    Frankfurt Am Main Und Umgebung, Deutschland
    Responsible for managing the CaaS Solutions Organization in EMEA. Providing leadership to an international team. Providing guidance and support to the sales community. Responsible for solution design, development and controlling of all cloud offering in the EMEA Region. Member of Cloud Service Delivery Board. Managing relationship to strategic key accounts.
  • Interactive Intelligence
    Manager Emea Engagement Management
    Interactive Intelligence Jun 2013 - Dec 2013
    Frankfurt Und Umgebung, Deutschland
    Responsible for managing the Engagement Management team in EMEA. Providing leadership to an international team. Responsible for all service offerings and professional services contract negotiation in the EMEA region including revenue and margin target as well as expense controlling
  • Interactive Intelligence
    Engagement Manager
    Interactive Intelligence Feb 2011 - Jun 2013
    Frankfurt Am Main Und Umgebung, Deutschland
    Responsible for estimation and formulation of scope of work for contact center implementations. Providing guidance to the implementation teams and project execution controlling. Steering board member.
  • Agori Communications Gmbh
    Project Manager
    Agori Communications Gmbh Jan 2009 - Jan 2011
    Bad Vilbel
    Managing international projects of contact center implementation for customers in various industries. Leading project teams and responsible for cost, time, scope, and quality controlling.
  • Agori Communications Gmbh
    Senior Consultant
    Agori Communications Gmbh Jan 2004 - Jan 2009
    Hanau
    Responsible for pre and post sales technical contact center consulting of international customer and prospects. Draw up of solution design documents. Provide guidance to technical implementation team.
  • Gfn Ag
    Networking Database Professional
    Gfn Ag Oct 2002 - Jan 2004
    Neu Isenburg
  • Aspect Software
    Customer Operations Engineer
    Aspect Software Sep 2000 - Sep 2002
    Neu Isenburg

Markus Weigand Skills

Consulting Cloud Computing Voip Telekommunikation Cloud Computing Saas Project Management Business Analysis Solution Architecture Requirements Analysis Telecommunications Pre Sales Mediation Team Management Team Building Professional Services Communication As A Service Contact Centers Solution Selling Go To Market Strategy Agile Methodologies Unified Communications Unternehmensanalyse Leadership Salesforce.com Program Management Management By Objectives Contract Negotiation Customer Success

Frequently Asked Questions about Markus Weigand

What company does Markus Weigand work for?

Markus Weigand works for Microsoft

What is Markus Weigand's role at the current company?

Markus Weigand's current role is Technology Strategist bei Microsoft.

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What are some of Markus Weigand's interests?

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What skills is Markus Weigand known for?

Markus Weigand has skills like Consulting, Cloud Computing, Voip, Telekommunikation, Cloud Computing, Saas, Project Management, Business Analysis, Solution Architecture, Requirements Analysis, Telecommunications, Pre Sales.

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