Markus Weigand Email and Phone Number
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Experienced Manager with high knowledge in leading and guiding international teams. Strong record of successful customer relationship management. Over 25 years of experience in the Information Technology industry. Demonstrated in multiple responsibility areas the ability in leading and directing teams and in meeting objectives within the constraints of schedule, resources, budget and margin.“I support customers in understanding the impact of emerging and strategic technologies and in reimagining the role of technology as a business and innovation partner and enabler”.
Microsoft
View- Website:
- microsoft.com
- Employees:
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Technology StrategistMicrosoft Dec 2021 - PresentKarlsruhe, Baden-Württemberg, DeutschlandMicrosoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. As Technology Strategist I act as a digital transformation and innovation strategist. I inspire and ideate with customers to transform their business capabilities and accelerate innovation through technology enablement. I help customers understand the impact of emerging and strategic technologies and to reimagine the role of technology as a business and innovation partner and enabler.My aim is to understand the business challenges to build the technology strategy and business/enterprise architecture covering customer-specific, cross-solution technology architecture and solution roadmaps, mapped to their specific business needs and priorities. -
Principal Account Delivery ExecutiveMicrosoft Sep 2020 - Nov 2021Region StuttgartMicrosoft Consulting Services helps Microsoft customers around the world get the best outcomes from their investments in the latest Microsoft cloud technologies. We focus on empowering customers on their digital journey, from envisioning new possibilities to delivering solutions that result in targeted business outcomes and a great customer experience. As an Principal Account Delivery Executive I’m responsible to bring Microsoft's own professional services teams to deliver and support digital transformation solutions for our customers. As the Microsoft’s commercial business evolves from selling and building individual products to becoming the strategic digital transformation platform and partner of choice, I lead Microsoft Consulting Services teams in the delivery of those solutions and be a key part of our customer's success. -
Account Delivery ExecutiveMicrosoft Jul 2016 - Aug 2020Stuttgart Und Umgebung, DeutschlandResponsible for the overall end-to-end customer experience one of the largest German automobile manufacturers, creating and maintaining deep long-term customer relationships, contributing to services revenue growth and overseeing/supporting services delivered by our Global Domain delivery teams.Leading and encouraging the virtual services delivery team. Serving as an escalation point for both the customer and our delivery teams. Monitoring key performance indicators to ensure a healthy and growing business within my account. Embodying the One Microsoft spirit, I work in close collaboration with Sales, Domain Delivery, Operations, and Resource Management to execute a winning strategy with positive outcomes for customers, employees, and Microsoft. -
Engagement ManagerMicrosoft Nov 2015 - Jun 2016DeutschlandAs Engagement Manager I'm responsible for engagement delivery quality and customer satisfaction by scoping and shaping deals in close collaboration with the Services Executive and Architect. The Engagement Manager role owns the problem statement from the perspective of the customer and is on point for setting and managing Customer expectations throughout Deal- and Delivery phases. This role has the responsibility of identifying appropriate skills profiles of each delivery team, based on Customer requirements and Solution design, and is the primary escalation point for the team and Customer throughout delivery. The EM manages a Portfolio of Engagements, and is responsible for ensuring Financials-, Risk- and Quality Management of that portfolio. -
Senior Manager Caas Solutions EmeaInteractive Intelligence Jan 2014 - Oct 2015Frankfurt Am Main Und Umgebung, DeutschlandResponsible for managing the CaaS Solutions Organization in EMEA. Providing leadership to an international team. Providing guidance and support to the sales community. Responsible for solution design, development and controlling of all cloud offering in the EMEA Region. Member of Cloud Service Delivery Board. Managing relationship to strategic key accounts. -
Manager Emea Engagement ManagementInteractive Intelligence Jun 2013 - Dec 2013Frankfurt Und Umgebung, DeutschlandResponsible for managing the Engagement Management team in EMEA. Providing leadership to an international team. Responsible for all service offerings and professional services contract negotiation in the EMEA region including revenue and margin target as well as expense controlling -
Engagement ManagerInteractive Intelligence Feb 2011 - Jun 2013Frankfurt Am Main Und Umgebung, DeutschlandResponsible for estimation and formulation of scope of work for contact center implementations. Providing guidance to the implementation teams and project execution controlling. Steering board member. -
Project ManagerAgori Communications Gmbh Jan 2009 - Jan 2011Bad VilbelManaging international projects of contact center implementation for customers in various industries. Leading project teams and responsible for cost, time, scope, and quality controlling.
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Senior ConsultantAgori Communications Gmbh Jan 2004 - Jan 2009HanauResponsible for pre and post sales technical contact center consulting of international customer and prospects. Draw up of solution design documents. Provide guidance to technical implementation team.
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Networking Database ProfessionalGfn Ag Oct 2002 - Jan 2004Neu Isenburg -
Customer Operations EngineerAspect Software Sep 2000 - Sep 2002Neu Isenburg
Markus Weigand Skills
Frequently Asked Questions about Markus Weigand
What company does Markus Weigand work for?
Markus Weigand works for Microsoft
What is Markus Weigand's role at the current company?
Markus Weigand's current role is Technology Strategist bei Microsoft.
What is Markus Weigand's email address?
Markus Weigand's email address is ma****@****nin.com
What are some of Markus Weigand's interests?
Markus Weigand has interest in Culture, Always Interested In New Opportunities, Sport, Education, Nature, Travel.
What skills is Markus Weigand known for?
Markus Weigand has skills like Consulting, Cloud Computing, Voip, Telekommunikation, Cloud Computing, Saas, Project Management, Business Analysis, Solution Architecture, Requirements Analysis, Telecommunications, Pre Sales.
Who are Markus Weigand's colleagues?
Markus Weigand's colleagues are Paulin Paula's, Richard Obare, Mahan Ghavighalb Kolviri, Akram Khan, Geo Vani, George Miller, Sangeeta Nagar.
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