Mark Watkins Email and Phone Number
Mark Watkins work email
- Valid
- Valid
- Valid
- Valid
- Valid
Mark Watkins personal email
- Valid
- Valid
- Valid
As a leadership consultant with a proven track record of helping Chick-fil-A Operators build high-performing teams, I bring expertise in leadership development, innovation, and customer-focused solutions. My consulting foundation is rooted in two decades of leading teams and developing people in the software industry within the public safety sector. Over the past five years in the hospitality and food service industry, I've helped Chick-fil-A Operators achieve their business goals through senior leadership team development and systems implementation, leveraging my proprietary “Watkins System of Systems.”Driven by a passion for innovation and building high-impact teams, I founded Operator Solutions Hub (OSH). OSH is not just a consultancy but a partner in your journey to excellence. It is the culmination of my experience and a response to the necessity I see across the chain to come alone Chick-fil-A Operators with strategies and insights tailored to their unique challenges. My mission with OSH is clear: to help Operators navigate the complexities of their business, develop their leaders, and achieve excellence in their operations.My consulting approach is about providing solutions and fostering a culture of innovation and high-impact team building. This unique approach, deeply influenced by my core values as an Innovator and Builder, emphasizes relationship-building, effective team development, and empowering the next generation of leaders. I believe that a successful leadership team thrives when roles are diversified and when leaders focus on the mantra, “Only do what only you can do,” as Andy Stanley draws out in his book, “Next Generation Leader.”My commitment to Chick-fil-A Operators is unwavering. I'm here to help you reach your full potential and drive exceptional results with your teams. Through OSH, I provide strategic support, host immersive workshops, and offer hands-on guidance that equips leaders to overcome challenges and scale their impact. You're not alone in this journey.I'm eager to connect with you if you're a Chick-fil-A Operator looking to develop your team, enhance your operations, and drive sustainable growth. If you have never held a leadership event such as a one-day summit or overnight retreat for your team, OSH would love to discuss that with you. Let’s explore how Operator Solutions Hub can support your journey to success.My personal values are Faith, Family, Loyalty, Growth, Teaching, and Excellence.
-
Founder And Chief Solutions OfficerOperator Solutions HubKernersville, Nc, Us -
Founder & Chief Solutions OfficerOperator Solutions Hub Sep 2024 - PresentAs the Founder and Chief Solutions Officer of Operator Solutions Hub (OSH), I lead a consulting firm dedicated exclusively to helping Chick-fil-A Operators achieve operational excellence. With hands-on experience from years of leadership in Chick-fil-A stores, I offer tailored solutions that drive team performance, streamline operations, and facilitate sustainable growth. Through in-person events, leadership development, and systems optimization, OSH empowers Operators to navigate the complexities of their business with customized strategies that deliver real results.My mission is to partner with Operators, providing them with the tools and expertise they need to amplify their impact and elevate their teams to new levels of success. -
Executive DirectorChick-Fil-A Kernersville Feb 2022 - PresentRaising the next her nation of leaders at the Main St and Union Cross stores in Kernersville, NC -
DirectorChick-Fil-A Kernersville Jan 2022 - Feb 2022 -
FounderChick-Fil-A Leadership Collaborative Jan 2023 - Dec 2023I created this FREE six-month experience to foster a collaborative community of Chick-fil-A Top-Level Store Leaders to share knowledge and strategies, support each other as leaders, and enhance success by leveraging the collective expertise of the group to find solutions and drive positive change within our stores and Chick-fil-A as a whole.The group size is limited to six to eight participants to focus efforts and allow each member to share experiences, challenges, and ideas in a small setting. Meetings consist of monthly video conferences and annual in-person events for current and past Chick-fil-A Leadership Collaborative participants.Membership is rotated every six months to introduce fresh perspectives and ideas and provide opportunities for other Top-Level Chick-fil-A Leaders to join. If interested in participating in the next session, contact me for an Expression of Interest form.
-
Operations DirectorChick-Fil-A Clemmons Jul 2021 - Dec 2021 -
Front Of House DirectorChick-Fil-A Clemmons Nov 2020 - Jul 2021Leading a team of 50+ team members and leaders, responsibilities incorporate all activities of the Drive Thru Director as well as all Guest Services from the Front Counter including Curb Side, Catering, Carry Out and In-store dining. Focus is primarily on developing leaders and a leadership pipeline to support growing operations and future expansion. These leaders advance our goal to be the Most Caring Company in our community and build relationships and trust with our guests. We seek to put the guests’ experience first and watch all the other normal business metric fall into place. If we take care of our guest, they take care of us. With over a dozen avenues for our guests to order food in-person or through the Chick-fil-A One App, it is important our highest priority is our guest experience. Consistently exceeding 20% in the chain in all Customer Experience measurements (Overall Satisfaction, Accuracy, Fast Service, Attentive and Courteous), we also rank at the top in our District both from a sales and satisfaction standpoint. Implemented systems and accountability to keep us food safe and deliver the same experience all day every day to the guests in our community. -
Drive Thru DirectorChick-Fil-A Clemmons May 2020 - Nov 2020Chicken is the Platform; People are the Mission.Showing we are the Most Caring CompanyFocused on developing the next generation of leaders using the vehicle of creating memorable food experiences for our guest. Delivering food to our guest in a way that Is surprisingly fast, always accurate and never feels rushed. Innovating systems that continually increase our car throughput in the drive thru that do not sacrifice speed and accuracy. Providing Remarkable service to our guest all day, every day that is notably different in order to bring them back to us every day and shows we are the Most Caring Company. -
Kitchen DirectorChick-Fil-A Clemmons May 2019 - May 2020Chicken is the Platform; People are the MIssion. Showing we are the Most Caring CompanyFocused on developing the next generation of leaders using the vehicle of creating memorable food experiences that are safe and never compromise the Remarkable service and quality food our guest expect all day, every day. Developed systems that define the operation and ensure consistency around every part of the Kitchen. Built a team of highly qualified and trained Team Members that are comfortable and capable of doing more with less and can handle a sales volume that would cripple less developed operations. Additional Areas of Focus:Living our the Legacy of Truett CathyFood SafetyInventory ManagementSystems Innovation -
Solutions ProviderSolutions2Sell.Com Jun 2016 - May 2019Owner of Solutions2Sell.com. I provide creative solutions to homeowners to sell their home when listing on the retail market is not an option or homeowners want to sell their house but do not think it is possible. I will go the extra mile to help homeowners find a solution to reach their goal of selling their house. • Implement strategies to develop brand awareness for Solutions2Sell.com, primarily focusing on in-bound marketing to locate off-market deals • Consult with residential homeowners to gather needs and goals • Conduct in-depth property analysis for value and cash flow using knowledge of current market conditions • Developed proprietary analytical tools to automate property analysis process to ensure consistency• Offer creative solutions to buy residential properties otherwise difficult to sell on the retail market• Capture testimonials as well as referrals to maximize lead opportunities• Created systems and processes to minimize owner input thereby creating a self-sustaining business• Mentor new investors to gain an understanding of REI and develop the confidence to invest• Utilize a combination of funding sources to acquire properties including self-directed accounts such as a ROTH IRA
-
Software Development ManagerSuperion Feb 2017 - Sep 2017Lake Mary, Florida, Us -
Software Development ManagerSungard Public Sector Feb 2010 - Jan 2017Lake Mary, Fl, UsI utilized processes and systems to Improved the quality of products and increase the efficiency of my team. Strategized with my team to implement best practices which allowed us to consistently exceed customer expectation with our deliverables. -
Software Developmet Team LeaderSungard Public Sector May 2006 - Jan 2010Lake Mary, Fl, UsI provided leadership, project assignment and oversight for my team of software developers. I conducted reviews of the development work of adherence to company standard and for quality control. -
Lead Application DeveloperSungard Public Sector Jun 2001 - Apr 2006Lake Mary, Fl, UsResponsible for all maintenance and new development for Jail Management System (JMS) product. -
Customer Support / Development LiasonSungard Public Sector May 1999 - May 2001Lake Mary, Fl, Us -
Police OfficerHigh Point Police Department Feb 1998 - Apr 1999
-
Police OfficerWinston-Salem Police Department Jan 1994 - Feb 1998Us -
Security PoliceUnited States Air Force Oct 1990 - Jan 1994Randolph Afb, Tx, UsAir Force ROTC, UNC-Charlotte1776th Security Police Squadron, Andrews AFB, Maryland89th Security Police Squadron, Andrews AFB, MarylandHonorably dischargedDeployed to Desert Storm Received the following ribbons, medals, awards and recognitions: Air Force Outstanding Unit AwardAir Force Good Conduct MedalNational Defense Service MedalSouthwest Asia Service Medal, One Bronze StarMilitary Airlift Command Leaders Course
Mark Watkins Skills
Mark Watkins Education Details
-
University Of North Carolina At CharlotteCriminal Justice -
Guilford Technical Community CollegeComputer Programming
Frequently Asked Questions about Mark Watkins
What company does Mark Watkins work for?
Mark Watkins works for Operator Solutions Hub
What is Mark Watkins's role at the current company?
Mark Watkins's current role is Founder and Chief Solutions Officer.
What is Mark Watkins's email address?
Mark Watkins's email address is ki****@****hoo.com
What schools did Mark Watkins attend?
Mark Watkins attended University Of North Carolina At Charlotte, Guilford Technical Community College.
What skills is Mark Watkins known for?
Mark Watkins has skills like T Sql, Scrum, Microsoft Sql Server, User Interface Design, Business Analysis, It Management, Visual Foxpro, Software Development, Foxpro, Software Project Management, Sdlc, Team Leadership.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial