Employed as a customer delivery driver for online orders using a refrigerated 3.5-ton vehicle.• Customer facing role• Dealing with enquires• Ensuring vehicle is driven in a safe and courteous manner• Using an electronic handheld scanner• Organising and planning of route• Problem solving• Vehicle checks completed daily• Refunds completed for returns

As showroom Manager, I organised the day to day running of the business.• Arranging appointments for the installation of Wood Burning Stoves• Discussing customers’ needs either face to face or over the phone• Updating and maintaining CRM and lead database• Trade counter sales• Following up on customer enquiries• Complaint handling• Computer literate (Microsoft office)• Liaison with suppliers• Ordering materials• Time sheets and rotas• Cash handling• Staff training• Hetas certified

Installing Wood burning stoves in people’s homes and businesses. Everything from the initial home survey right down to showing the customer how to operate their stove.• Customer care• Building skills• Working as part of a team• Hetas certified• Health and safety• Completing paper work

Core drilling holes using horizontal directional drilling and guided auger boring techniques. Carrying out all work with a high level of health and safety awareness and following safe working practices at all times, to ensure the safety of myself whilst on site.• Customer care• Working as part of a team• Health and safety• Completing paperwork

Employed as an alloy wheel refurbisher and tyre fitter. Dealt with customers over the phone or face to face when they came into book in their car.• Customer care• Time management• Working as part of a team• Cash handling• Completing paperwork• Health and safety

Employed as a CNC operator on a metal/plastic cutting machine. After receiving the sign design and measurements requested by the client, my role was to input the data into the CNC machine then cut to a specific production.• Operate metal working machines• Inspect the quality of all work• Makes machine adjustments to ensure satisfactory production• Inspect work for defects and machined parts to ensure job specifications are maintained• Understanding specifications of the task at hand and the desired result by reading mechanical drawings etc.• Translating instructions into computer commands so the machines can perform the correct function• Ability to work as part of a team and lone working

Employed as a CNC operator on a wood working machine. After receiving the sign design and measurements requested by the client, my role was to input the data into the CNC machine then cut to a specific production.• Operate wood working machines• Measure and create new vehicle panels• Inspect the quality of all work• Makes machine adjustments to ensure satisfactory production• Inspect work for defects and machined parts to ensure job specifications are maintained• Understanding specifications of the task at hand and the desired result by reading mechanical drawings etc.• Translating instructions into computer commands so the machines can perform the correct function• Ability to work as part of a team and lone working