Mark Devlin Email & Phone Number

Toronto, Canada Area

Toronto, Canada Area

Markham On

Created and maintained sales pipeline for Canadian supply chain optimization division. Oversaw deployment of corporate marketing strategies. Worked with business solutions team to create/ present feasibility and financial viability studies for executives in support of new business opportunities. Served as leader in responding to prospective client’s requests for information (RFI) and requests for quotations (RFQ). In some cases, carried on as the key account manager for successful engagements.

Markham, On

• Lead a team responsible for creating processes to support the implementation of a new reverse logistics warehouse management system.• Supported the members of a team putting together an end to end logistics offering for the refresh/new installation of a point of sale solution for a major Canadian grocery store chain.• Key account manager in the design and implementation of a service support model for a major cinema equipment supplier with domestic and international requirements.

Markham On

• Oversaw 65 employees in 20 locations with control of $90M inventory and 1M annual transactions. Scope comprised management of employee performance, skills, interpersonal relationships, and health/safety. • Accountable for oversight of $20M annual spend of 3rd party logistics suppliers. • Ensured attainment of all key performance targets, process/cost improvements, successful compliance of regular corporate business controls and ISO9001.• Member of the implementation team successful in outsourcing IBM Canada’s national service parts network - netted $5M in savings over 5 years

Markham On

Held a variety of roles within IBM’s Canada’s Technical Support Services organization; new product release, cost analysis of existing hardware service performance, end of life, and administrative responsibilities within a group of highly skilled remote customer support technicians.Helped create a new warehouse network, a single point of contact desk that dealt with customer fulfillment requirements and tracking of hardware in the supply chain for a global telecommunications hardware manufacturer.

Toronto, Canada Area

• Inside sales support for Office Products Division• Team Coordinator – Active and hands on experience in all aspects of warehousing, customer fulfillment, order desk, team leadership, and supplier management.• Parts analyzer for Personal Computer product set – ThinkPad, Desk Top, and displays.