Mark Wester

Mark Wester Email and Phone Number

Executive Director @ Embrave
Colorado Springs, CO, US
Mark Wester's Location
Greater Colorado Springs Area, United States
Mark Wester's Contact Details

Mark Wester personal email

n/a
About Mark Wester

A resourceful executive with a broad range of leadership experience in government, private non-profit and faith-based organizations. Primary areas of operational background include intellectual and developmental disability services, adult and aging services including long-term care and behavioral health. Able to develop and implement strategic plans to navigate and lead effectively during periods of significant change. Expertise in business and program development, multi-state oversight, fiscal improvement/sustainability, compliance, customer/stakeholder engagement, and change management. Adept in forging collaborative and strategic solutions among diverse stakeholders producing outcomes that benefit customers, employees and the public. Committed to mission based organizational development and demonstrating a reputation of service, collaboration and integrity. Specialties: Strategic Planning | Multi-site Operations Management | Presentations | Stakeholder Engagement | Quality Enhancement | Leadership/workforce Development | Public Policy and Legislative Affairs

Mark Wester's Current Company Details
Embrave

Embrave

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Executive Director
Colorado Springs, CO, US
Mark Wester Work Experience Details
  • Embrave
    Executive Director
    Embrave
    Colorado Springs, Co, Us
  • Embrave
    Executive Director
    Embrave Aug 2019 - Present
    Colorado Springs, Colorado Area
    Executive leadership of a Community Corrections Non-Profit Organization. Hired by the board of directors to revitalize the mission, operational credibility, and fiscal sustainability. Stewardship of $9M budget while leading 8 executives with 105 total team members* Restored confidence of external stakeholders including state and county leadership by improving operations, collaboration, and increased transparency.* Recruited board members with specific skill sets and initiated a board development plan to improve oversight and transparency of the organization.* Transforming organizational culture by leveraging a compelling vision, mission, and operationalizing core values to improve leadership, quality care and client outcomes.* Secured financing and oversaw the completion of a stalled $3.4M renovation project from previous administration.* Led Comcor Inc to transform its branding to a more relevant and vibrant brand. * Embrave recognized as a Best Workplace for 2022 by the Colorado Springs Gazette.
  • Colorado Department Of Human Services
    Director Office Of Community Access And Independence
    Colorado Department Of Human Services 2015 - 2019
    Greater Denver Area
    Appointed by the CDHS Executive Director overseeing four state divisions including Adult and Aging Services, Disability Determination Services, Regional Center Operations and Veteran Community Living Centers. Stewardship of $200+M budget while leading 12 executives with 1600 total team members * Deployed streamlined hiring model that rapidly closed gaps in agency employee vacancies.* Increased accountability, responsiveness through leadership transformation, stakeholder engagement, employee relations by focus on organizational culture.* Improved healthcare outcomes in Colorado’s Regional Centers through division reorganization, implementing person-centered care, MANDT System of de-escalation and therapeutic support model.* Planned and executed redevelopment and move of a regional center program operation to new service locations.* Enhanced Veterans Community Living Centers through effective census development, quality assurance systems, and employee engagement; improved fiscal performance to meet sustainable operations. * In partnership with Colorado Coalition for the Homeless and City of Aurora, oversaw development of a permanent supportive housing program for veterans: Renaissance Veterans Apartments at Fitzsimons.* Networked with Colorado counties Area Agencies on Aging to improve services, performance metrics.
  • Colorado Department Of Human Services
    Regional Center Taskforce Member/Subcommittee Chair
    Colorado Department Of Human Services 2014 - 2015
    Greater Denver Area
    * Invited by the State of Colorado to represent service providers on regional center task force* Regional Center Admission Policy Subcommittee Chair: Selected as chair to review state policy.* Recommended changes to address short term capacity and access issues to the regional centers* Problem Sexual Behavior Subcommittee Chair: Appointed subcommittee chair to review capacity and service needs of a highly specialized population.* Submitted recommendations to improve community capacity for regional center population.
  • Colorado Department Of Health Care Policy & Financing - Hcpf
    Staff Member | Consultant With The Office Of Community Living
    Colorado Department Of Health Care Policy & Financing - Hcpf Oct 2015 - Nov 2015
    Greater Denver Area
    Consultation and support regarding Health Care Policy and Finance projects including the Regional Center Task force, Intellectual and Developmental Disabilities system and long term care. Charged with development and refinement of recommendations representing HCPF in system innovation and improvement specific to Colorado Regional Centers. Collaborate with internal/external stakeholders and consultants to produce deliverables.
  • Bethesda Lutheran Communities
    Regional Director
    Bethesda Lutheran Communities Mar 2011 - Jul 2015
    Greater Denver Area
    Led regional team members and Area Directors to develop strategic, quality enhancement and business plans consistent with Bethesda’s mission. Oversight of all community-based and Intermediate Care Facility services in Colorado and Kansas. Advocacy at the state legislative level as well as building strategic alliances with other agencies and businesses. Development and expansion of Bethesda’s services in the region.Managed $15.3M budget while leading all aspects of Colorado and Kansas operations, including state licensing, regulatory compliance, quality assurance, fiscal management, personnel management, public relations, and business development. Oversight of seven market areas including 10 direct reports with 350+ total team members.* Reversed census decline and produced growth in both states by focusing on customer service, responsiveness, and marketing* Improved fiscal performance by $2.5 million in first 15 months and transformed business model to move from a loss of $3.75 M to a positive bottom line over four years* Expanded seven market locations in Colorado and Kansas* Assembled a highly effective team capable of delivering quality, customer service, and results* Recruited and empowered area directors and regional team members to be recognized for their experience and leadership* Developed positive relationships with Colorado Departments of Public Health/Environment, Healthcare Policy/Finance, and Kansas Department of Aging and Disabilities through successful survey outcomes* Developed collaborative relationships with referring agents across both states resulting in development of specialized services/capabilities and expanded service locations
  • Alliance (Colorado)
    Vice President
    Alliance (Colorado) Jun 2013 - Jun 2015
    Greater Denver Area
    Alliance is a nonprofit, statewide association of Community Centered Boards (CCBs) and Program Approved Service Agencies (PASAs) that is dedicated to strengthening services and supports for individuals with intellectual and developmental disabilities (IDD). * Elected Vice President of statewide provider association* Assessed and planned for capacity development through wait list committee* Capacity Development Committee, Membership, Think Tank, and Government Relations Committees
  • Mosaic
    Executive Director
    Mosaic Jun 2005 - Mar 2011
    Colorado Springs, Colorado Area
    Led all aspects of Southern Colorado operations, including state licensing, regulatory compliance, quality assurance, fiscal management, personnel management, public relations, and business development. Chartered with cultivating new business relationships across the state.Spearheaded $5.6M budget while leading all aspects of Southern Colorado operations, including regulatory compliance, quality assurance, fiscal and personnel management, public relations, and business development. Initiated expanding services to surrounding areas and cultivating new business relationships across the state. Supervised six direct reports with 90 total team members.* Re-energized confidence and credibility in services delivered; improved quality ratings from 13% to 75%* Decreased weaknesses, minimized complaints, and boosted client satisfaction * Nurtured a collaborative relationship with community service groups and engaged with state regulatory bodies to reestablish the agencies leadership role in the community* Reduced employee turnover from 98% to 35% over three years by introducing retention programs* Improved customer relations through regular meetings with family members and clientele* Marketed services to key referring agents ensuring responsive customer service and census growth
  • Nexus: A Family Of Treatment Programs
    Clinical Supervisor
    Nexus: A Family Of Treatment Programs Jul 2001 - Jun 2005
    Manteno, Il
    Leadership of a 16 bed residential program for adolescents with annual revenue of $1.6 M. Led start up a of program for a new population. Managed program operations including supervision of professional and case management staff, licensing compliance, budget management and public relations. Networked and marketed the program through professional presentations regionally and nationally.* Promoted to develop a 16 bed residential program for severely behavior disordered, intellectually disabled young men ages 15-21* Delivered professional presentations at regional and national conferences* Marketed program regionally and networked on a national basis to develop/maintain full census in a shrinking market environment
  • Nexus: A Family Of Treatment Programs
    Training Coordinator
    Nexus: A Family Of Treatment Programs 2000 - 2001
    Manteno, Il
    Agency-wide training role for 200+ employees. Synchronized staff orientation with ongoing re-certification, in-service training, and specialized training events. Partnered with senior leadership, HR, and agency supervisors. Developed professional presentations that were presented at local, regional, and national levels.* Developed new strategies to improve the effectiveness of training system and reduce staff turnover* Presented training events on a statewide level for agencies and professional conferences* January 2001 appointed Interim Clinical Supervisor of a 26 bed residential program to execute a program turn around. Regained the confidence of key referral sources and external customers

Mark Wester Skills

Leadership Nonprofits Training Public Speaking Public Relations Program Development Community Outreach Change Management Social Services Strategy Healthcare Leadership Development Community Development Team Building Management Non Profits Organizational Development Operations Management Volunteer Management Fundraising Marketing Grant Writing Strategic Planning Business Development Human Resources Teaching Event Planning Public Policy Coaching Business Planning Staff Development Program Management

Mark Wester Education Details

Frequently Asked Questions about Mark Wester

What company does Mark Wester work for?

Mark Wester works for Embrave

What is Mark Wester's role at the current company?

Mark Wester's current role is Executive Director.

What is Mark Wester's email address?

Mark Wester's email address is ma****@****nfo.org

What schools did Mark Wester attend?

Mark Wester attended Purdue University Northwest, Southwest Baptist University.

What are some of Mark Wester's interests?

Mark Wester has interest in Environment.

What skills is Mark Wester known for?

Mark Wester has skills like Leadership, Nonprofits, Training, Public Speaking, Public Relations, Program Development, Community Outreach, Change Management, Social Services, Strategy, Healthcare, Leadership Development.

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