Mark Taylor Email & Phone Number

Seattle, Wa, Us

Seattle, Wa, Us

Renton, Washington, Us

Scanned ballots and determined voter intentions using Washington State guidelines and laws. Performed signature review and ballot opening when needed. Helped close ballot box on election evening. Called back for hand recount and presidential election. • My team of two scanned a record 80,000 ballots in one day.• Primary hand recount matched 99.997%. Only 17 out of 559,374 ballots were off.

Missoula, Montana, Us

Provided 24/7 end-of-life hospice care for my partner who succumbed to cancer. This experience made me stronger with a new appreciation for life.

Indianapolis, Indiana, Us

Managed Windows 10 upgrades and an acquisition project for Providence. • Ran a successful upgrade for Providence’s Spokane Ascent Clinic acquisition.o Five clinics with 214 desktops swapped to Providence systems in one weekend.o Upgrade was finished correctly and in record time.• Managed the Medford, OR Windows 10 upgrade team of five:o Worked with Department Leads in 16 Clinics and one Hospital with 57 Departments.o New Windows 10 desktops built to match existing systems - then swapped.o 2050 systems surveyed. 1401 upgraded.

Atlanta, Georgia, Us

Lead Network Decomission Project Manager for Microsoft Office 365 customers. • Managed external customer network decom projects in Microsoft data centers:o Brought on to close out the group – customers were moved to new service. o Delivered remaining 12 decommission projects.o Found and decommissioned 97 orphaned network devices.

Chesterfield, Mo, Us

Sr. IT Project Manager for Windows 10 Migration Project at Kaiser Permanente clinics and administration buildings. Responsible for planning and overseeing the deployment of replacement hardware. • Managed home Laptop and workstation upgrade project.o Scheduled and managed upgrades in multiple locations on the same day.• Project Management Lead for the following deployments: o Capitol Hill Medical Center (1257 workstations). o Spokane’s seven medical centers (568 workstations). o Rainier Medical Center (55 workstations).

Atlanta, Georgia, Us

Network Deployment Project Manager for Microsoft Office 365 customers. • Managed external customer network deployment/decom projects in Microsoft data centers:o Delivered 36 network decom projects and 26 deployments.o Customer satisfaction was the top priority.o Built strong friendships with the data center leads. Would send kudos to the data center technicians and their management, which helped ensure that my tickets were picked up in a very timely manner.

Atlanta, Georgia, Us

Managed advanced Business Desk issues for Microsoft O365 CXPEE customers. • Triaged CXPEE Run State team escalations and fielded internal process adherence questions.o Communicated with team members to help resolve advance customer issues.o Created weekly reports using advanced Excel and pivot table techniques.

Deployment Project Manager for Microsoft SharePoint Product Group. • Managed SPO W15 Customer upgrade project:o Delivered 37 customers (average of 49 servers per customer) to all SPO data centers worldwide.o At the peak of productivity had 14 customer deployments in flight.o All Projects delivered within SLA.• Managed external customer network deployment/decom projects in Microsoft data centers.

Data Center Project Coordination for Microsoft BOS Team. • Project Coordination for an average of 200+ projects.• Created weekly report that tracks Network Projects and their child projects.• Built advanced Excel metrics with vlookup that pulled from multiple pages and locations.

Redmond, Washington, Us

Managed operations projects for the Anti-Malware Operations team including the construction of two remote private labs. Completed two lab moves and owned the group’s budget. • Managed the creation of private malware Lab in Melbourne, Australia. • Leveraged professional contacts to acquire on-campus Data Center quality space, saving $530 a month. • Managed customer relations for non-production lab move of 300 servers. • Forecasted, managed and compiled reports for General Managers $4 million dollar budget .

Redmond, Washington, Us

Created and managed Lab support team, lab budget and owned all lab moves and designs.• Formed and managed Lab support team, implemented process, tracked daily Lab requests and sent out regular status reports.• Managed the construction project for three secure malware labs and one large Corporate Lab• Reported and forecasted lab budget. Purchased and tracked Lab hardware.• Worked a deal with HP that saved in excess of $1,000,000 through bulk purchases and other means.• Treated my team with respect and trust. This promoted confidence and a sense of pride in each player.

Agile Scrum Certification Training

Project Planning, Scheduling & Budget Control

Project Leadership, Management And Communications

Project Planning, Analysis And Control

Education record

Entrepreneurship Development

Computer Repair