I have over two decades of experience leading change from technical/transactional driven change through to comprehensive organisation driven transformation. My approach is based on eight principles.1. Understand the vision, experience, and the outcomes. Success comes from understanding the vision, experience and outcomes, not just the deliverables, sought from a change initiative and an understanding from the outset of how success will be measured, it’s alignment with the organisation’s strategies and how progress will be monitored.2. Understand the constraints, e.g. the investment/budget and time.3. Understand the culture. Work out the cultural context, what changes and how that will be accomplished.4. Identify who and how individuals and groups are affected5. Determine how can they be involved?6. Identify business as usual matters that will need addressing to release capacity and capability. Change requires additional effort on top of business as usual. It’s necessary to “make room” for the work and it might be necessary to “fix” some things associated with the change initiative first.7. Establish the method framework to use. I integrate organisation change management with project and programme management methodologies to ensure an effective and permanent change.8. Build the technology and process infrastructure(s).Early years were spent in accountant roles (private and chartered). That provided a solid grounding in Finance (GL and P&L, consolidation, reporting, Payroll, Risk, asset management, etc.) and a focus on business perspectives that has remained central throughout my career. Following this, I took on various digital roles from IT/systems management through to software development management, delivery and consulting. I’m experienced with on-prem, hosted and SaaS digital infrastructures.I am experienced in a number of industries (government services and councils, manufacturing, utilities, fast moving consumer goods, food and beverage, primary industry, transport, consulting), and have worked throughout New Zealand and in Australia.
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Programme Manager Payroll And Roster Programme Manager Wholesales StrategyMark Wilson Consulting Feb 2023 - Sep 2023Christchurch City, Canterbury, New ZealandWorking with Foodstuffs South Island on two matters: Payroll and Roster, plus Wholesale StrategyThe Payroll and Roster review and correction covered:>delivery team structure plus roles & responsibilities >reestablish governance >remaining deployment schedule and the confidence it was achievable>resourcing need including detailed analysis of planned and actual effort; BAU requirements upon handover>design and application of managed… Show more Working with Foodstuffs South Island on two matters: Payroll and Roster, plus Wholesale StrategyThe Payroll and Roster review and correction covered:>delivery team structure plus roles & responsibilities >reestablish governance >remaining deployment schedule and the confidence it was achievable>resourcing need including detailed analysis of planned and actual effort; BAU requirements upon handover>design and application of managed change>complete reset of financial position (including clarification of budget, forecast and adjustments to costs to/from programme and BAU to recognise true programme costs..> clarification of outcomes and how their achievement will be measured. Coaching of PM.The Wholesale Strategy covered:Strategy, the schedule/Gantt, budget and business case. Show less -
On LeaveMark Wilson Consulting Dec 2022 - Jan 2023 -
Employee Experience Transformation Programme ManagerMark Wilson Consulting Aug 2022 - Nov 2022Christchurch, Canterbury, New ZealandWorking with Christchurch City CouncilDevelop scope, assess readiness, and prepare business case. The Employee Experience Programme (EXP) is a business led initiative to transform the employee experience at Council. It is centred on employee experience outcomes at all stages of the employee life cycle at Council (attraction to re-engage/alumni) and through dimensions of experience, culture, workflow, workplace, and then the supporting technology. -
Transformation Programme ManagerMark Wilson Consulting Nov 2019 - Jul 2022ChristchurchWorking with Lyttelton Port Company on:1. Upgrade of core business system (M3) and process improvement2. Implementation of fatigue management and rostering system3. Finance function transformation. -
Programme ManagerMark Wilson Consulting Feb 2019 - Mar 2019Christchurch, Canterbury, New ZealandWorking at anonymous on a project rescue.Consulting on and recovery of an off track project. -
Programme ManagerMark Wilson Consulting Sep 2017 - Dec 2018ChristchurchWorking with Enable Networks on:1. Transform Customer Interaction Management Implementation of Zendesk customer interaction manager (SaaS), bespoke internal development of data store for system integration, bespoke system integration, establishing appropriate environments for testing and training, and extensive testing and training. The project methodology used was a hybrid of PRINCE2 and agile and formally included ADKAR based change management. 2. Implement Project… Show more Working with Enable Networks on:1. Transform Customer Interaction Management Implementation of Zendesk customer interaction manager (SaaS), bespoke internal development of data store for system integration, bespoke system integration, establishing appropriate environments for testing and training, and extensive testing and training. The project methodology used was a hybrid of PRINCE2 and agile and formally included ADKAR based change management. 2. Implement Project Management Methodology and PMO Function. Formalising a hybrid waterfall/agile project methodology including: definition of method; various templates; tools for project methodology; change management and resource management; and, training for project managers. Show less -
Programme ManagerMark Wilson Consulting Feb 2017 - Jun 2017ChristchurchWorking with Environment Canterbury on:Upgrade of call centre applicationEstablishment of PMO using Prince2 methodology -
Transformation Programme ManagerMark Wilson Consulting Mar 2015 - Jan 2017Christchurch, Canterbury, New ZealandWorking with ANZCO Foods on Health & SafetyThe change context was achieving cultural change (the right thinking, focus and action) relating to H&S and also a technical one that provides an integrated IT solution for workflow and applications. Culturally, some people needed to be moved from thinking that “we’re a meat works, we hurt people” as being normal and OK to it’s not OK..The role covered:• Leadership culture change• A group-wide approach (vs. the prevailing… Show more Working with ANZCO Foods on Health & SafetyThe change context was achieving cultural change (the right thinking, focus and action) relating to H&S and also a technical one that provides an integrated IT solution for workflow and applications. Culturally, some people needed to be moved from thinking that “we’re a meat works, we hurt people” as being normal and OK to it’s not OK..The role covered:• Leadership culture change• A group-wide approach (vs. the prevailing autonomous plant-based approaches)• Extensive plant-based risk assessment and remediation (physical changes and procedures)• Development and implementation of critical risk controls• Creation of a workflow (policies, processes, forms, registers, etc.)• Creation of a risk tool and workflow• Creation of an incident tool and workflow• Clear accountability; clear standards and correction acceptance criteria• Selection and implementation of enterprise contentment management tool and a health and health and safety tool Show less -
Programme ManagerMark Wilson Consulting Nov 2014 - Feb 2015Christchurch, Canterbury, New ZealandWorking with ANZCO Foods on Consolidation of Group Financial (Close and accounting)Various activates associated post go live including:• Comprehensive work on inventory valuation and reconciliation between plants, marketing and corporate business entities; similar exercise for sales reconciliation • Comprehensive lessons feedback (which have been used in subsequent projects). -
Transformation Programme ManagerMark Wilson Consulting Mar 2013 - Oct 2014Christchurch, Canterbury, New ZealandWorking with ANZCO Foods.To upgrade the ERP, migrate business units not on the ERP to it and extensive organisation change due to the ERP.The role covered:• Implementing organisation change • Extending shared services function• Significant upgrade of the ERP (over two major releases)• Integration to related applications• NZ, AU, UK, US and EU business units• Creation of intranet-based workflow• Establishing data governance -
Programme ManagerMark Wilson Consulting Jan 2012 - Mar 2013RangioraWorking with Waimakariri District Council on: Core System replacement
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Change Delivery ConsultantMark Wilson Consulting Jun 2012 - Dec 2012ChristchurchContracts:Energy for Industry: Governance and Delivery Framework (2012 Complete)Chch City Council & City Care: Maintenance Contract Operationalisation (2012, Complete)City Care: Infield Data Capture Project Manager (2012, Complete) -
PmoMeridian Energy 2007 - Sep 2012ChristchurchEstablished and then managed the PMO function for the generation and trading business unit then also ICT. Developed a portfolio management tool (reporting, approvals, lessons, etc.); QA of business cases, etc.; arms-length assurance of project delivery. -
Earthquake Recovery Programme ManagerMeridian Energy Feb 2011 - Apr 2011ChristchurchRe-establish lost IT systems following Christchurch earthquake -
Amm Programme ManagerMeridian Energy May 2006 - Nov 2007ChristchurchDevelopment, planning and implementation of the Automatic Metering Management (AMM) Programme from concept stage through to its transition to operational BAU. -
Delivery ManagerSimpl Group Apr 2003 - Mar 2006AucklandResponsible for delivery and assignment / commercial matters. Also responsible for business development, proposals, resourcing / recruitment and the custodian of Simpl’s Assignment Toolkit which incorporated project and SDLC methodologies as well as assignment management tools.
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Data Model ConsultantRayonier Aug 2002 - Oct 2002Auckland -
Sla ConsultantNew Zealand Post Jul 2002 - Aug 2002Auckland -
Programme Director Frway3Carter Holt Harvey Feb 2001 - Feb 2002Auckland -
Senior ConsultantErnst & Young Jun 1999 - Jan 2001Auckland
Mark Wilson Education Details
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Accountancy
Frequently Asked Questions about Mark Wilson
What is Mark Wilson's role at the current company?
Mark Wilson's current role is Transformation Manager at Mark Wilson Consulting.
What schools did Mark Wilson attend?
Mark Wilson attended University Of Canterbury.
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Mark Wilson
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