Mark Miller Email & Phone Number

Annapolis, MD, US

As CEO and Founder of Flywheel LLC, Mark specializes in accelerating the growth of mid-market companies. He works with CEOs, business owners and leadership teams to implement a framework that drives strategic alignment and execution accountability. By providing proven tools and techniques to properly scale the company, Mark helps his clients build the.

• Family business specializing in providing branded fresh and frozen duck to retailers, distributors and food service segments throughout the US and to export markets. Vertically integrated poultry processor.
• Established professional sales and marketing organization resulting in double digit organic growth (>10%) in mature industry. Increased revenue from $48 million to $65 million (35% increase).
• Expanded product offering and channel sales to increase revenue per duck (+17%) and operating margin per duck (+38%) to record highs.
• Restructured Customer Service Department to improve order fulfillment rates from 83% to 99%+ and to reduce labor hours by 22%. STRATEGIC VISION, PLANNING & GOAL ALIGNMENT
• Led leadership team to develop strategic plan, quarterly and annual growth initiatives, and core values.
• Established multiple financial and organizational systems (e.g., strategic planning, budgeting process, capital planning, performance management) to professionalize the organization, and drove 4.4 point improvement in.

Morgantown, PA, US

• Nationwide office furniture dealer specializing in providing pre-owned, refurbished/new office furniture. Offering full scope of services (design, space planning, project management, installation). Company also handles.
• Managed 2009 recession to profitability when industry shrunk by 30%. Handled challenging staff reductions and operational decisions and set stage for 63% revenue growth in 2010 and 23% revenue growth in 2011. Nearly.
• Outlined growth strategy focused on expanding beyond dealer channel toward targeting end users: grew end-user sales from 29% in 2009 to exceeding 50% in both 2010 and 2011. Led branding/marketing initiatives in multi.
• Hired talent in sales, design, project management and production to support company’s strategy. Developed key people into leaders. Promoted collaborative, accountable, and team-oriented culture. OPERATIONAL PERFORMANCE.
• Implemented new sales management processes, a CRM tool, sales training and KPIs to actively monitor productivity and accountability. Revised sales representative compensation plan.
• Introduced new inventory management and production scheduling processes. Reduced production/warehouse labor as a percentage of sales by 7%.

US

• Branded, private label snack food manufacturer founded in 1884, with manufacturing plants in Reading, PA/Ephrata, PA. Managed supply chain with $30M operating budget, 150 employees and 8 direct reports overseeing.
• Improved labor efficiencies (4%) and basic yields (2%) through enhanced production scheduling, reduced downtime, staffing optimization, preventive maintenance, and startup changes.
• Attained American Institute of Baking (AIB) “superior” ratings in both production facilities; passed numerous 3rd party plant audits.
• Transformed labor relations in unionized baking plant resulting in 75% reduction in grievances and ratification of 5-year collective bargaining agreements.
• Managed Bachman’s 5M pound, 47 sku potato chip outsourced contract manufacturing relationship. BRAND MANAGEMENT INITIATIVES
• Managed all aspects of 200+ sku, branded product line with regionally strong market shares in New York, Boston and Philadelphia. Held Bachman and Jax brand market share with $6.5M marketing budget and independent.

Boston, Massachusetts, US

Public company dedicated to storing and servicing the data and records management needs of its clients. The company was pursuing an aggressive acquisition strategy in pursuit of its objective of having a global network of record centers to service its client base.Managed operations of 4 record centers in the South Florida region from North Palm Beach to.

Seafood processor, importer, and wholesaler specializing in premium quality lobster and conch. The processing plant was located on the island of South Caicos and the office was in Boca Raton, FL.Quickly overcame steep learning-curve as recent college graduate to turn around family-owned financially troubled company, achieving sales and earnings growth and.

Bachelor Of Arts (B.A.), Economics, Policy & Management Studies

Master Of Business Administration (M.B.A.)