Mark Poole

Mark Poole Email and Phone Number

Senior Product Manager @ Turnitin | Educational Assessment, Product Strategy, Academic Integrity @ Turnitin
Mark Poole's Location
Minneapolis, Minnesota, United States, United States
Mark Poole's Contact Details
About Mark Poole

As a Senior Product Manager at Turnitin, I lead the product team responsible for the ExamSoft exam maker (portal) experience. ExamSoft is part of Turnitin, one of the best companies to work for in higher ed technology. I have over fifteen years of experience in product management and strategy, with a focus on education and assessment solutions, intellectual property protection, and data privacy.I am passionate about creating strong customer-centric products and providing strategic direction on roadmap development. I work collaboratively with stakeholders across all areas of the business, including engineering, design, marketing, sales, and support. I am also fascinated by potential applications for generative AI and how it can enhance learning and assessment outcomes. I hold a Business Management Certificate from the Australian Institute of Management and a Bachelor's degree in Liberal Arts from the University of Sydney. I am also a Certified Exam Security Professional and an Acclaim Early Adopter.

Mark Poole's Current Company Details
Turnitin

Turnitin

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Senior Product Manager @ Turnitin | Educational Assessment, Product Strategy, Academic Integrity
Mark Poole Work Experience Details
  • Turnitin
    Senior Product Manager
    Turnitin Aug 2021 - Present
    Oakland, Ca, Us
    I lead the product strategy and management for the ExamSoft Enterprise Portal. ExamSoft is part of Turnitin, one of the best companies to work for in higher ed technology. If you love or have feedback about our products, let me know! For more info about our K-12 and higher ed solutions, head on over to www.turnitin.com.
  • Futurist City
    Digital Artist
    Futurist City Mar 2023 - Present
  • Prometric
    Senior Product Manager
    Prometric Apr 2020 - Jul 2021
    White Marsh, Md, Us
    I managed a portfolio of products for one of the world's leading assessment companies. I worked collaboratively with stakeholders across all areas of the business to create strong customer-centric products and provide strategic direction on roadmap development.
  • Smartsheet
    Security & Abuse Program Manager
    Smartsheet Dec 2018 - Apr 2020
    Bellevue, Wa, Us
    Responded to suspected phishing, impersonation, product abuse, and account hack attempts. Investigated and resolved customer security and technical issues. Developed and managed processes and tools to better facilitate enterprise customer account provisioning. Engaged enterprise customers in new product betas. Implemented security and privacy awareness program to ensure diligence, contract compliance and awareness of potential security risks. Coordinated selection of vendors, products and implementation of security efforts.
  • Career Break
    Personal Goal Pursuit
    Career Break May 2018 - Nov 2018
    Recalibrating, rebalancing, work/life balance, learning and development, working on a new home.
  • Isaca
    Senior Exam Development & Security Manager
    Isaca Aug 2017 - Mar 2018
    Schaumburg, Illinois, Us
    I executed the exam development and security strategy for ISACA’s four core certification programs (CISA, CISM, CRISC and CGEIT) during the transition from pencil-and-paper to computer-based testing. This included developing a comprehensive Exam Security Handbook to guide all aspects of securing ISACA's intellectual property.
  • Meta
    Global Partner Certification Lead
    Meta Jun 2015 - Jun 2017
    Menlo Park, Ca, Us
    I developed, launched and managed Meta’s Blueprint Certification program for digital advertising professionals. This involved bringing to market three high stakes exams and two fully fledged certifications in a little over a year. Significant accomplishments included innovations in rapid exam development, delivering the program on a secure online proctored platform, and implementing digital badging to eliminate the need for printed certificates.
  • Pearson
    Product Strategist
    Pearson Dec 2011 - May 2015
    London, Gb
    Provided strategic vision for the evolution of Pearson VUE’s product offering and innovation roadmap, with a particular focus on secure test delivery solutions. Signature product accomplishments included a solution for secure online proctored test delivery and a system for advanced biometric identification of exam candidates.
  • Pearson
    Director Of Test Security
    Pearson Jan 2003 - Dec 2011
    London, Gb
    Established, implemented and provided strategic leadership for Pearson VUE's global test security program. Signature accomplishments included the development of the Secure Testing Framework, standards for test security management, interpretation and implementation of EU data protection specifications in product roadmaps, development of data forensic methodologies and solutions, and client risk assessment and consulting.
  • Pearson
    Global Channel Operations Manager
    Pearson Sep 2001 - Jan 2003
    London, Gb
    Operational oversight of Pearson VUE's global test delivery channels, including policy and procedure, training, documentation, candidate experience quality, and exam security.
  • Pearson
    Asia-Pacific Channel Operations Manager
    Pearson Jan 2000 - Aug 2001
    London, Gb
    Operational management of Pearson VUE's third-party test delivery channel in Asia Pacific & Japan, including policy and procedure management, training, documentation, candidate experience quality, and exam security.
  • Novell
    Business Development Manager
    Novell Jan 1999 - Dec 1999
    Provo, Ut, Us
    Business development for Novell's training and certification programs in the Asia Pacific region.
  • Novell
    Product Support Planning Manager
    Novell Jan 1996 - Dec 1998
    Provo, Ut, Us
    Regional project manager of Novell's product support readiness and technical partner training programs.
  • Wordperfect Corporation
    Technical & Sales Support
    Wordperfect Corporation Oct 1989 - Dec 1995
    Weybridge, Surrey, Gb
    Senior technical support engineer with a focus on pre-sales support and client solution customization. WordPerfect, DataPerfect, GroupWise.

Mark Poole Skills

Security Product Management Program Management Cross Functional Team Leadership Data Privacy Data Analysis Identity Management Information Security Management Team Leadership Risk Management Project Management Sdlc Business Development Business Process Improvement Leadership Strategic Partnerships Management Strategy Business Planning Global Operations Consulting Strategic Planning Business Communications Software Development Life Cycle Vendor Management Product Innovation Credentialing Public Speaking Product Strategy Educational Assessment Test Development Sme Management Team Building Microsoft Office Information Technology

Mark Poole Education Details

  • Australian Institute Of Management
    Australian Institute Of Management
    Business Administration
  • University Of Sydney
    University Of Sydney
    Liberal Arts

Frequently Asked Questions about Mark Poole

What company does Mark Poole work for?

Mark Poole works for Turnitin

What is Mark Poole's role at the current company?

Mark Poole's current role is Senior Product Manager @ Turnitin | Educational Assessment, Product Strategy, Academic Integrity.

What is Mark Poole's email address?

Mark Poole's email address is ma****@****son.com

What is Mark Poole's direct phone number?

Mark Poole's direct phone number is +161283*****

What schools did Mark Poole attend?

Mark Poole attended Australian Institute Of Management, University Of Sydney.

What are some of Mark Poole's interests?

Mark Poole has interest in Education.

What skills is Mark Poole known for?

Mark Poole has skills like Security, Product Management, Program Management, Cross Functional Team Leadership, Data Privacy, Data Analysis, Identity Management, Information Security Management, Team Leadership, Risk Management, Project Management, Sdlc.

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