Mark Young Email & Phone Number

Greater Toronto Area, Canada

Greater Toronto Area, Canada

Test and turn-up on Ciena, Fujitsu and other OEM optical transport gear.

Greater Toronto Area Metropolitan Area

• Tower climbing and rappelling to install telecommunication equipment. Work includes adding steel tower structure, adding and swapping of cellular radios, antennas and microwave systems,• Installation and testing of DC power systems, fibre lines, trunks and patch panels, commissioning cell sites including radio and microwave, software upgrades, configuration changes and troubleshooting.• General construction work to support new and existing site upgrades including conduit and cable tray, metal support structure and concrete.

Kitchener, Ontario

Worked on contract through Teksystems.Tasked with inspection, testing and acceptance of new cell sites and existing site upgrades, including 3G modernization, addition of LTE and RFC testing leased line fibre.Performing site preventative maintenance inspections, including battery testing, verifying transport parameters, performance and identify possible microwave line of site issuesAssisting Operations staff with troubleshooting faults, working with rigging crews to resolve tower mounted issues, scheduled night work and working in on-call rotations as required

Mississauga, Ontario

Reported to the Manager of Network Operations, held accountable for maintenance of network equipment and physical infrastructure for 35+ Cell sites including shelters, rooftops, outdoor cabinet and in-building office systems• Extensively involved in multiple UMTS and LTE network rollouts, responsible for reviewing installation test results, verifying proper work order completion and troubleshooting installation issues• Testing and commissioning of new transport links through BER, RFC, ping and layer 3 testing, call testing to verify sector, carrier, e911 and data throughput of new UMTS and LTE sites• Worked with Radio Engineering to resolve site KPI issues through investigation of uplink interference, Antenna and RET configuration and hardware performance• Followed and respected proper safety procedures and regulations; provided standby support to respond to mass power outages, weather events and restoration of service failures• Continuous training and experience resolving issues utilizing fibre OTDR, Antenna System return loss and DTF, PIM, and Spectrum Analysis

Toronto, Ontario

Reported to the Manger of Technical Assistance Centre, held accountable for rollout and support of new software, equipment and features, including the introduction of GSM to the Rogers Network• Provided National Technical Support for Transmission, Microwave and Radio Base Station equipment. Collaborated with engineering, operations and vendors regularly; efficiently resolved trouble reports and outages• Wrote Technical bulletins, Methods of Procedures and adapted vendor documentation for Network Operations. Developed and delivered GSM training course for Network Operations that reduced support calls for new equipment