• Conducted legal research; deposition scheduling; trial preparation; traditional discovery and e-discovery using Relativity; e-filed legal documents to MA federal and state courts and the SEC. • Drafted documents such as letters to opposing counsel and courts; interrogatories; answers; requests for production; responses; table of authorities; and audio transcriptions.• Increased the effectiveness and efficiency of existing operational methods by organizing case folders; creating accessible instructions pertinent to the office’s needs and implementing an office-shared calendar.• Ensured that confidential information was properly redacted from all legal documents.• Imported sensitive client medical materials into Neos legal software.

• Served in a multi-functional position as both a pharmacy technician and sales employee. • Processed new and refill prescriptions; proficiency in contacting insurance and maintaining inventory. • Managed internal database with sensitive information as well as performed cash handling.

• Researched Cape Town’s expungement process to find ways to reform the principles of decriminalization of petty offenses. • Interviewed former and current incarcerated individuals to assess their needs.• Translated legal documents into plain language for former and current incarcerated individuals. • Utilized AI technology to improve data collection for marginalized communities within Cape Town.

• Assisted in representing the NAACP when it came to informing the public on current humanrights issues.• Conducted research in regards to discriminatory organizations locally.

• Improving sales through market-planned activities• Remodeling the layout of the sales; stocking merchandise; visual merchandise• High level of customer service─ genuine acknowledgment throughout the floor• Resolving heightened issues regarding customers