Marla Jackson Email & Phone Number

New York, Ny, Us

Newark, New Jersey

Head of Audit Stakeholder Management and Governance. Oversee and lead the department which drives our strategic global audit professional development, communication and engagement, compliance and department governance and facilities management programs and Prudential Board Audit Committee.

Newark, New Jersey

Lead HR business partner for directs reporting to the Chairman, Board of Directors and Vice Chairman.• Oversee the development and implementation of HR strategies for Audit, Investment Office, Global Brand Marketing and Advertising, Global Communications, Strategic Initiatives and Global Strategic Research.• Direct a staff of three direct reports and five business-unit and corporate HR partners.• Led several market-driven HR organizational change initiatives: ... ☛ Transformed the Internal Audit department operating model and organizational structure to address federal and global business requirements. ... ☛ Aligned social media strategies through consolidation of Global Communications with in-house Brand Marketing and Advertising. Eliminated conflicting business communication strategies. Significantly improved Prudential brand awareness and reputation.... ☛ Partnered with C-level executives to ensure lean operations (target operating model) and effectiveness of corporate centers of excellence. • Led global talent reviews resulting in the design and implementation of an intra-country talent development and succession strategy. • Successfully implemented recruitment strategies that increased female and people-of-color representation. • Collaborated in driving the creation of a Prudential HR data analytics team focused on developing best-in-class HR practices for Financial Management corporate centers to affect attrition, performance and learning and development.

Newark, New Jersey

• Served as lead human resources business partner for Global Marketing Communications and Enterprise Digital Solutions and diversity and inclusion strategist for Prudential’s corporate centers.• Collaborated with key stakeholders to drive change across the vice chairman’s corporate centers.• Spearheaded development of a business-wide marketing council and partnerships across the enterprise to align marketing and communication strategies.• Developed and drove diversity and inclusion initiatives for Prudential’s corporate centers, with exposure to U.S. and international business and corporate functions:... ☛ Aligned initiatives with business strategy, assessed change readiness and developed comprehensive change programs.... ☛ Identified needs and partnered with corporate D&I and Social Responsibility departments to successfully design and implement a “Building Diverse Leadership on Non-Profit Boards” program.... ☛ Pioneered a flagship Emerging Leaders mentoring program that promotes diversity, inclusion and collaboration targeting the top 15% of high-performing professionals to increase sponsorship and awareness of talent.• Served as executive coach and objective mediator for leaders and employees to ensure HR problem resolution and risk mitigation through multiple restructuring initiatives.

Greater New York City Area

• Directed the execution of global business unit HR strategies and managed the performance of ten international HR professionals. Provided oversight for local markets including Singapore, UK, India, Japan, Ireland, Brazil and Mexico.• Impacted over 5000 employees across highly diverse range of P&L businesses including operations, sales and marketing and banking.• Created and drove implementation of numerous organizational effectiveness and restructuring initiatives, including change management, communication and recruitment strategies.• Supported trade operations’ back office and helped launch the offshore operations for American Express Bank.• Developed and managed diversity and inclusion scorecard for domestic and international goals focused on business-owned cultural awareness strategies.• Counseled and coached senior executives and employees at all levels, significantly increasing HR’s value as a strategic partner focused on business objectives.• Co-led the design and work of the Strategic Initiatives Group that innovated flexible work-place solutions resulting in increased retention of high-performing women and featured in the Harvard Business Review, Forbes and Financial Times.• Coordinated expatriate international assignments with comprehensive repatriate talent plans.• Provided project management oversight and coordination of the year-end performance and compensation process, including adverse impact review and analysis.

Greater New York City Area

• Guided resolution of employee relations issues at all levels, development of compensation packages and coordination and administration of HR programs including talent management, year-end process, goal and development planning and employee opinion surveys.• Supported numerous and diverse business-unit clients across U.S. and Europe.• Designed and implemented sales incentive plans and employee reward and recognition programs that led to greater market share and business performance for domestic and international product offerings.• Set strategies in place to create a performance and professional growth culture by designing career tracks, profiles for success and interview guides for various functions.

Greater New York City Area

• Managed two direct report analysts and oversight for five in-country analysts to support over 3000 employees worldwide for the American Express Bank.• Improved the efficiency of total compensation programs, employee relations and overall HR operations processing in implementing the company’s pay-for-performance philosophy.• Designed and implemented crucial equality programs, such as standard pay practices for bonus incentive payouts for foreign exchange traders located in the U.S., Europe, Asia and Chile.• Collaborated with senior management to develop executive compensation programs to help attract new employees and retain key performers.

Greater New York City Area

• Coordinated a strategic global initiative creating over 300 market zones for global jobs in sales, marketing, operations and banking functions.• Developed and implemented locally appropriate Global Rewards and Recognition pay programs and led the year-end performance management process.• Supported the re-engineering effort of the Traveler Cheques Marketing group, which included establishing, restructuring and developing job descriptions for the group.• Facilitated employee and executive Town Hall compensation training sessions.

Greater New York City Area

• Developed the company’s vendor management expense chargeback database and process.• Tracked and forecasted projections for $2.5 million budget and coordinated training and education programs for 10,000 employees.