Marla Thompson, Ms Email & Phone Number

Washington, United States

Washington D.C. Metro Area

Monteagle, Tennessee

In this position, I was the primary Human Resources, Procurement, and Customer Services contact for South Cumberland State Park. My responsibility was to provide support and services that ensure day-to-day operations ran smoothly.• Procured goods and services for the entire park using the state's online system• Communicated with vendors to create contracts for procurement• Worked with Accounts Payable to make payments and cover expenses• Provided information and customer service to guests in person and over the phone• Created monthly visitation reports to track overnight and day use guest numbers• Oversaw and managed multi-site park gift shop operations including ordering, inventory management, and sales tracking• Created, edited, and managed camping reservations for guests using Itinio software• Performed close of business procedures for fiscal purposes• Created bank deposits for gift shop, camping, and reservation purchases• Provided HR training, support, and information to all employees within the park• Managed job openings, hiring, and promotional opportunities throughout the park• Performed duties as a timekeeper for all employees entering time and leave requests

Statesboro, Georgia

• Balanced deposits from all retail locations, concessions, and catering events across campus each day• Managed the front desk and provided office support by answering phones, filing and copying paperwork, and handling payments• Assisted with onboarding of new hires• Provided quality customer service to employees and students

Greenville, North Carolina

At East Carolina University, I conducted work activities with multiple departments, including the Department of Geography, Planning, and Environment, School of Hospitality Management, and Department of Engineering and Technology.• Reviewed abstracts and grant proposals for supervisors• Assisted with interviews, data collection, data entry, data analysis, and data management for various research projects• Conducted research for the Center for Responsible Travel in Washington D.C.• Transcribed, analyzed, and coded interviews for supervisor• Graded assignments in a timely manner and organized student files• Created maps using ArcGIS and Google Maps software• Attended and facilitated multiple community meetings

Statesboro, Georgia

• Used online e-mail marketing campaigns to connect with the community• Assisted with game day operations, sales, set up, and organization• Promoted and maintained a strong social media presence for the team, staff, and volunteers• Attended meetings with various community members, political officials, and entrepreneurs• Communicated with various media outlets (newspaper, television, and radio) and developed a comprehensive inventory of the team's media coverage• Instructed volunteers on game days• Planned a Military Appreciation Game with the Georgia National Guard

Hinsdale, Massachusetts

• Instructed girls about softball through engaging activities• Facilitated positive social skills with 9 year old girls while in the bunk• Promoted athletic spirit and determination through positive examples and feedback• Helped solve problems between girls in the bunk by monitoring and encouraging communication• Lead multiple field trips and tournament teams throughout the northeast

Master Of Science - Ms, Geography, 4.0/4.0

Activities and Societies: GeoClubCertificate in Environmental and Development Planning

Master Of Science - Ms, Sustainable Tourism, 4.0/4.0

Greenville Tourism Ambassadors Program

Bachelor Of Arts - Ba, Geography, 4.0/4.0

Activities and Societies: Division 1 Softball Team, Athletes in Action, Student Athlete Advisory CommitteeAt Georgia Southern I majored.

High School Diploma