Marla Bolt Email & Phone Number

Columbia, Md, Us

FEi Systems is a leading IT company specializing in Federal and Local Government data system solutions. I am responsible for the training team vision, strategy and implementation of all training initiatives with focus on customer experience*Manage corporate project schedules and tasks for Behavioral Health Systems for all user trainings, implementing a variety of offerings and engagements*Support all internal training programs for corporate headquarters; service desk, human resources, management engagements *Responsible for the addition of a new Learning Management System used by both internal staff and external client base. *Lead the Organization Training Initiative for CMMI Level III Certification*Business Development support in RFP proposals for all new business*Led the training team total face-to-face and virtual received trainings of 5500 users in 2020 and 3600 in 2021 exceeding all customer expectations.

Incite Business Partners provides consulting services across multiple verticals such as; Healthcare, Cybersecurity, Biotechnology, Hospitality.* Responsible for all training and development, work to devise the organizational training strategy, oversee its implementation and assess its outcomes.* Create and manage training programs that align with client strategy and address identified requirements and specific learning styles while enhancing productivity and performance. * Provide expertise and support related to instructional design, program content, and development.* Proficient in working across many departments to get employees up to speed in enhancing skills, performance, productivity and quality of work.* Created and implemented user portal training programs with eLearning software. Manage all live sessions with GoToMeeting.* Built a two-week immersion program for all new hires which includes company and product information.

Columbia, Md, Us

FEi Systems is a leading IT company specializing in Federal and Local Government data system solutions. I am responsible for the design, development and implementation of all training initiatives as outlined by corporate project schedules and tasks. *Responsible for starting the training department, setting the strategy, growing a team*Lead the training initiative and tasks for state contracted Behavioral Health Systems*Manage all PluralSight licenses and channels for the company *Oversee coordination of training logistics for design/delivery and superior customer experience for statewide system for 1200 DDA users*Build and facilitate a Train the Trainer for LTSS AmeriHealth client for PA and DE*Coordinate training initiatives for corporate Agile SAFe4 Delivery Center*Support/Create HR programs; Sexual Harassment, Mentorship, Orientation, Performance Management, ADP recruitment, Medicaid 101, Medicare 101 for new hires and managers

* Developed and implemented training programs for leading provider of behavioral health technology.* Created and managed programs that aligned with client strategy and addressed identified client requirements and specific learning styles. * Provided expertise and support related to instructional design, content, and development.* Conducted onsite Super User/ End User training at over 40 client sites; ensured consistent, standardized training delivery. * Collaborated with cross-functional teams to develop specifications for content courses.* Introduced new employee orientation and mentor program to maximize productivity and ensure retention of most qualified talent.* Analyzed courses and training initiatives to judge effectiveness and implement improvements.* Directed teams in technical implementation of electronic health records across multiple sites.* Oversaw projects from inception through completion ensuring plans were executed according to determined specifications and within established timeframe.

Columbia, Md, Us

* Directed Human Resource functions including recruitment, onboarding, training, and performance management.* Increased revenue over $30 million over three years by creating policies and procedures that improved operations and facilitated organizational growth.* Created and delivered comprehensive employee handbook effectively communicating corporate guidelines across all divisions.* Provided senior management with guidance in relations to Human Resource activities; analyzed information and applications to minimize overall organizational risk.

Chertsey, Surrey, Gb

* Increased business for newly created Outtakes stores from 1 to 75 locations by leading teams in the development and execution of effective organizational learning strategies that accelerated performance and drove business results. * Achieved peak performance by creating Centers for Excellence Brand Training and Brand Manager Certification Program.* Partnered with cross-functional leaders to leverage existing programs and continuously improve programs, policies, and strategies relating to employee development and change management.* Collaborated with Culinary Institute of America to develop national culinary program (MasterWorks I & II).* Responsible for the development, distribution and ongoing management of the national training program; Communication Help and Training (CHAT).

Bethesda, Md, Us

* Directed and executed training activities for 13-state region for leading global hospitality company.* Assisted and oversaw coordination of training logistic for business operation needs and made sound recommendations to improve training and operational activities.* Led efforts to improve employee performance, foster employee engagement, and increase organization effectiveness.* Reduced labor costs by over $500,000 by creating cost effective employee and client development programs.* Served as Program Team Coordinator for the 1996 Summer Olympic Games in Atlanta.

Bachelor Of Science (Bs), Business And Hospitality

Training & Development Certification, Training & Development

Certified Hospitality Educator (Che)