Marla Bryan

Marla Bryan Email and Phone Number

Staff Support Coordinator @ Crescent Plumbing Supply Co.
St. Louis, MO, US
Marla Bryan's Location
St Louis, Missouri, United States, United States
Marla Bryan's Contact Details
About Marla Bryan

Customer relationship enthusiast with 15+ years of experience selling in customer facing roles, including people management of customer facing teams. Maintains a reputation as a solution and results-driven leader who is competent, honest, knowledgeable, and helpful and possesses a talent for establishing instant credibility.

Marla Bryan's Current Company Details
Crescent Plumbing Supply Co.

Crescent Plumbing Supply Co.

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Staff Support Coordinator
St. Louis, MO, US
Website:
crescentsupply.com
Employees:
29
Marla Bryan Work Experience Details
  • Crescent Plumbing Supply Co.
    Staff Support Coordinator
    Crescent Plumbing Supply Co.
    St. Louis, Mo, Us
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  • Crescent Plumbing Supply Co.
    Design Consultant
    Crescent Plumbing Supply Co. Jan 2021 - Present
    St Louis, Missouri, United States
    Selling, managing orders, and tracking lead times for all things finished plumbing. I sell the faucets, showers, knobs/pulls, sinks, consoles, steam units, toilets, vanities, ventilation fans, bathtubs, and garbage disposals that help bring kitchen and bathroom dreams to reality for contractors, designers, and homeowners.
    View
  • Crescent Plumbing Supply Co.
    Showroom Team Lead
    Crescent Plumbing Supply Co. Jan 2023 - Mar 2024
    St Louis, Missouri, United States
    Leading the showroom team of design consultants to achieve team goals. Planning showroom events, developing vendor relationships, scheduling product trainings, and fostering the expansion our customer base (both retail and trade).
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  • Nordstrom
    Assistant Department Manager, Women’S Shoes
    Nordstrom Nov 2020 - Jan 2021
    1453 Saint Louis Galleria, Saint Louis Mo 63117
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  • Nordstrom
    Service Experience Manager
    Nordstrom Nov 2019 - Nov 2020
    Saint Louis, Missouri
    Nordstrom Saint Louis Galleria — Leading the Service Bar, Order Pickup, and Cash Room teams.
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  • Nordstrom
    Assistant Department Manager, Women’S Shoes
    Nordstrom Apr 2019 - Nov 2019
    Cincinnati, Ohio
    Nordstrom Kenwood Towne Centre — Supported the Women’s, BP, and Salon shoes floor. Maintained focus on strengthening KPI’s of e-receipt and loyalty. The team consistently was the top performing department in our store in both of those metrics during my tenure in the department.
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  • Nordstrom
    Department Manager, Yc And Women’S Specialized
    Nordstrom Aug 2018 - Apr 2019
    Cincinnati, Ohio
    Nordstrom Kenwood Towne Centre — Supported Lingerie/hosiery, Active/swim, and Young Contemporary/Topshop divisions. I had the unique challenge of building two new teams from scratch in the fall of 2018, and was able to achieve the #2% to LY Young Contemporary business in the company in November 2018.
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  • Nordstrom
    Assistant Department Manager Of Beauty And Fine Fragrances
    Nordstrom Mar 2018 - Aug 2018
    Cincinnati, Ohio
    Nordstrom Kenwood Towne Centre — I had the privilege of learning the business of 21 different cosmetics and fragrance counters in our beauty department. Beauty has in-department events constantly, which enabled me to learn a lot about how to teach clientelling in a different way. We launched Sisley, Becca, and Cle de Peau during my tenure in the department.
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  • Nordstrom
    Service Experience Manager
    Nordstrom Apr 2017 - Mar 2018
    Cincinnati, Ohio
    Nordstrom Kenwood Towne Centre — Leading the Service Experience, Communicatons, and Cash Room teams. My team is responsible for addressing customer concerns, working order pickup area, taking returns at our service bar, influencing in-store order fulfillment, directing all inbound phone calls, store pages, emergency preparedness, and making cash deposits. Our store had some of the best direct to customer order fulfillment results in the region during my time in this role, while controlling expenses.
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  • Nordstrom
    Service Experience Manager
    Nordstrom Aug 2015 - Mar 2017
    Greater St. Louis Area
    Nordstrom Rack, Brentwood Square — Responsible for the cashier team, cash room team, and inbound calls to the store. Consistently ranked high in the district and region for metrics in Nordstrom Rewards and E-receipt, which are our top key indicators of performance in Service Experience.
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  • Nordstrom
    Service Experience Specialist
    Nordstrom Nov 2014 - Aug 2015
    West County Center, Des Peres, Mo
    Nordstrom West County — Mobile POS and Technology Expert. Responsibilities include addressing customer concerns, educating and developing our salespeople in our Women's Core and Women's Trend divisions, filling in for our Communications staff for breaks/sick days, and balancing the deposits in our store's cash room.
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  • Nordstrom
    Women'S Specialized Assistant Department Manager
    Nordstrom Aug 2014 - Nov 2014
    West County Center, Des Peres, Mo
    Nordstrom West County — Women's Active, Swimwear, Lingerie, Hosiery, At Home
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  • Nordstrom
    Interim Customer Experience Assistant Department Manager
    Nordstrom May 2014 - Aug 2014
    West County Center, Des Peres, Mo
    Nordstrom West County — Service Experience, Communications, Cash Room, Personal Stylist
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  • Nordstrom
    Service Experience Specialist
    Nordstrom Oct 2013 - May 2014
    West County Center, Des Peres, Mo
    Nordstrom West County — Joined the team as we rolled out a new service model. We became a mobile team within the store, where we were given mobile phones and laptops, and were given the ability to help with customer concerns where they originated and got to onboard new hires during our downtime. Awarded the distinction of Customer Service All-Star for Q4 2014.
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  • Nordstrom
    Salesperson
    Nordstrom Feb 2013 - Oct 2013
    West County Center, Des Peres, Mo
    Nordstrom West County — I worked in the Narrative and Petites department, where I focused on learning the product in my department and in other areas of the women's apparel division. As a salesperson, I tried to find ways to extend myself, meet people, and learn as much as possible. Developed customer relationships that helped me drive predictable business. I also received a few positive customer letters, which ultimately helped me get promoted into my next role.
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  • Torrid
    Assistant Manger
    Torrid Aug 2012 - Feb 2013
    St Louis Galleria
    Saint Louis Galleria -- Sales, stock, loyalty, HR, LP, associate development, visual, operations, markdowns
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  • Torrid
    Store Manager
    Torrid May 2012 - Aug 2012
    Chesterfield, Missouri
    Chesterfield Commons -- I had the privilege of being the store manager during this new store opening and seeing a blank store front come to life. As a store manager, you are responsible for overseeing it all: sales, stock, loyalty, schedules, HR, LP, associate development, assistant store manager development, visual merchandising, operations, markdowns, housekeeping.
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  • Ann Taylor
    Sales Lead
    Ann Taylor May 2011 - May 2012
    West County Center, St. Louis, Mo
    Supporting the Store Manager and Co-Manager in running the day-to-day aspects of the business, including operations, visuals, store sets, loss prevention, associate development, credit, sales, wardrobing and client service. Acted as manager on duty in the absence of the Store and Co-Manager.
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  • Ann Taylor
    Co-Manager
    Ann Taylor Mar 2011 - Apr 2011
    Saddlecreek In Germantown, Tennessee
    Supported the Store Manager in all aspects of the business, including operations, visuals, store sets, loss prevention, scheduling, associate development, credit, sales, wardrobing and client service.I was also acting store manager for a few weeks.
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  • Ann Taylor
    Co-Manager
    Ann Taylor Sep 2010 - Apr 2011
    Wolfchase Galleria In Memphis, Tennessee
    Supported the Store Manager in all aspects of the business, including operations, visuals, store sets, loss prevention, scheduling, associate development, credit, sales, wardrobing and client service.
  • Ann Taylor
    Sales Lead
    Ann Taylor Oct 2009 - Sep 2010
    Saddlecreek In Germantown, Tn
    Responsible for running the store in the absence of the Store Manager and Co-Manager. My focus is primarily on Sales, Visuals and Operations. I get to do a little bit of HR work by writing up monthly touch-bases for designated staff members. I am also in charge of employee recognition at our store.
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  • Ann Inc (Ann Taylor | Loft | Lou & Grey)
    Sales Associate
    Ann Inc (Ann Taylor | Loft | Lou & Grey) Jan 2009 - Oct 2009
    Plaza Frontenac, St. Louis, Mo And Saddlecreek, Germantown, Tn
    Re-hired at Plaza Frontenac in the St. Louis market.Transferred to the Memphis market at Saddlecreek in July 2009.Worked the sales floor, styling rooms, stock room and desk.
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  • Gymboree
    Assistant Manager
    Gymboree Jul 2007 - Jun 2008
    Deerbrook Mall, Humble, Texas
    Responsible for running the store in absence of the Store Manager. Sales, operations, loss prevention and human resources were all part of the job.
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  • White House Black Market
    Stock Associate
    White House Black Market Jul 2007 - Oct 2007
    Houston Market - Champions ForestProcessing new stock for the sales floor, executing new store sets and visual updates, markdowns, and occasionally working sales shifts.
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  • Ann Taylor
    Sales Associate
    Ann Taylor Dec 2006 - May 2007
    St. Louis Market - Plaza Frontenac
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  • Gap Inc.
    Sales Coach/Sales Associate
    Gap Inc. Aug 2004 - Dec 2006
    Building sales, processing go-backs in the fitting rooms and training new hires.
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Marla Bryan Skills

Team Building Visual Merchandising Market Sound Employee Learning And Development Sales Sales Operations Store Management Merchandising Dec Alpha Contact Centers Visuals Scholarships Police Texas Management Inventory Management Organizational Leadership Motivation Leadership Career Management Gap Public Speaking Personal Development Visual Standards Lingerie Customer Satisfaction Business Services Cell Reports County Loss Prevention Sold Talent Management Associate Development Microsoft Office Web Video Geneva Microsoft Excel Press Conferences Training Microsoft Outlook Customer Service Silver News Scheduling American Driving Results Sales Coaching Diversity And Inclusion Styling Cut Store Operations Houston Retail Women's Business Acumen High School Students Floors Client Services Communication Home Employee Recognition Des Operations Wardrobing New Hires Business Analytics Organizational Culture Credit Time Management Apparel Forest Switzerland House Hosiery Retail Sales Computer Proficiency International Fitting Swimwear Prevention Academic Wrap Stress Management Humility Microsoft Word Fashion Stocks Network Communications Cash Interviews Team Motivation Scanners Data Encryption Standard Broadcast Journalism Recruiting Selling Pos

Marla Bryan Education Details

Frequently Asked Questions about Marla Bryan

What company does Marla Bryan work for?

Marla Bryan works for Crescent Plumbing Supply Co.

What is Marla Bryan's role at the current company?

Marla Bryan's current role is Staff Support Coordinator.

What is Marla Bryan's email address?

Marla Bryan's email address is ma****@****rom.com

What is Marla Bryan's direct phone number?

Marla Bryan's direct phone number is (206) 628*****

What schools did Marla Bryan attend?

Marla Bryan attended Webster University, Webster University, Alton High School.

What are some of Marla Bryan's interests?

Marla Bryan has interest in Traveling, My Pets, Fashion.

What skills is Marla Bryan known for?

Marla Bryan has skills like Team Building, Visual Merchandising, Market, Sound, Employee Learning And Development, Sales, Sales Operations, Store Management, Merchandising, Dec Alpha, Contact Centers, Visuals.

Who are Marla Bryan's colleagues?

Marla Bryan's colleagues are Bill Rowe, Elizabeth Derossett, Ronald Fisher, Saul Chosky, Jack Bell, Sara Brawley, Carol Taylor.

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