Marla Young Email and Phone Number
Marla Young work email
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Marla Young personal email
Business-savvy, passionate influencer and innovative IT professional leveraging 20+ years of proven experience leading, planning, designing, managing and implementing multimillion-dollar projects within in the building products, news and entertainment digital media, internet and cable communications and airlines and aviation industries (Georgia-Pacific Corporation, WarnerMedia - formerly Turner Broadcasting Systems, Inc., Cox Communications and Delta Air Lines).Highly motivated problem solver of data-driven solutions with strong leadership qualifications coupled with hands-on technical expertise. Solid experience with the agile methodology from the perspective of an end user, designer, developer, product manager & project manager. Focused on exceeding bottom-line results while implementing business solutions to meet diverse customer needs. Superior record of successfully delivering large-scale critical projects and programs within scope, on time, and under budget. Collaborative leadership style with excellent interpersonal, communication, and presentation skills.
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Manager - Operational Performance And AnalysisDelta Air LinesAtlanta, Ga, Us -
Manager - Operational Performance & AnalysisDelta Air Lines Mar 2023 - PresentAtlanta, Georgia, Us
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Senior Technical Project ManagerCox Communications Mar 2021 - Mar 2023Atlanta, Ga, UsKey contributor within the Marketing Technology team responsible for planning, organizing, securing, and managing resources to bring about the successful completion of strategically important communication technology implementations.Manage technical communication projects that focus on the maturing of COX’s triggering, analytics, orchestration, dynamic content, and AI capabilities to optimize our customer communications across the enterprise.Responsible for driving the Agile delivery process and best practices with cross-functional teams that span across the marketing, operations, and technology groups.Defining project scope definition, requirements documents, user stories, sprint planning, risk & issue management, test planning, resource & budget tracking, and status reporting.Delivering next generation technologies and capabilities that will shape customer communications, significantly impacting our enterprise goals to deliver an amazingly awesome customer experience. -
Senior Business Analyst/Technical Product ManagerCnn May 2008 - Feb 2021Atlanta, Us• Technical Product lead for the CNN Digital space for .com and app small to large marquee/tent-pole events & projects with net revenue ranging from $50K-6M per execution• Responsible for the technical review, implementation, QA testing, final signoff and approval for "Go To Market" of display & video ad-serving delivery initiatives on the digital platforms yielding ad sales revenue annually in an excess of $800M• Created test case scenarios and user stories; managed efforts via JIRA to ensure project goals were met, a successful product was delivered and provided analysis, leadership & execution of the project initiatives for WM's digital content & advertising solutions• Collaborated daily with engineering and development teams as well as various stakeholders across multiple business levels on the ad integration of display and video platforms for the ad-serving technical lifecycle of projects• Assisted with the technical pre-assessment of project scope to establish program & project goals, helped to identify revenue impact & mitigate risks, track progress, resolve conflicts & ensure product quality for new site projects• Reviewed open issues, project requests, resolutions, reporting analysis & resource allocation and use industry & project prioritization standards along with application knowledge of ad-targeting to recommend to stakeholders sound solutions that are results & revenue driven in an ever-evolving industry• Ensured clear communication & expectations when partnering with C-suite level execs, stakeholders, engineers, developers, business strategists, & multidisciplinary teams within CNN's technical, business & editorial organizations -
Systems Analyst-Project ManagerGeorgia Pacific Sep 2003 - Sep 2007Atlanta, Ga, Us• Collaborated with IT senior management, technical staff, and business units to identify, translate, and document risks and complex business requirements into technical requirements for packaged and custom applications; reviewed software solutions and made enhancement recommendations• Facilitated communication between IT staff and business units and analysis meetings with business units• Mentored junior-level team members; provided technical and analytical leadership through the design and implementation processes; supported the development process; successfully managed issues to resolution; participated in QA process; created training documentation; documented test cases; coordinated UAT• Project lead for medium to large scale projects; ensured appropriate resources were allocated for projects; managed project tasks; led the full project management life cycle for IT initiatives which resulted in a minimum annual savings ranging from $50K to $250K per project -
Senior Programmer AnalystGeorgia Pacific Dec 1998 - Sep 2003Atlanta, Ga, Us•Reviewed reoccurring issues and provided consultation to the business unit on best practices; made recommendations on how to enhance business applications•Developed and implemented a business process improvement plan that was used by the help desk to meet with the business units to discuss upcoming projects, outstanding issues and concerns, and ensured that the customer’s expectations were being met •Analyzed problems to determine the root cause of the issue and implemented application enhancements and bug fixes•Provided first- and second- level application and technical support for custom and packaged Client-Server applications, AS400 platform applications, Windows OS, Microsoft Office Suite, Outlook & Exchange, Tidal Enterprise Scheduler and resolved 80% of the issues on first contact•Team Lead for Building Products division; mentored other team members; assisted with day to day administrative tasks; provided individual coaching, training and mentoring; assisted team members with resolving issues & requests; & handled and resolved client escalations
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Programmer AnalystGeorgia Pacific Jan 1996 - Jun 1998Atlanta, Ga, Us•Designed and modified custom divisional applications in the AS400 and client-server environments using RPGIII, Access, and Visual Basic•Prepared and distributed application release notes •Provided second-level application support to AS400 and Client-Server end-users and resolved 90% of the issues on first contact•Participated in the documenting, testing, and implementing stages of new applications•Performed root cause analysis and prevention on reported application issues•Provided application analysis to enhance business-applications•Responsible for project planning, tracking, and reporting
Marla Young Skills
Marla Young Education Details
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Clark Atlanta UniversityComputer Science
Frequently Asked Questions about Marla Young
What company does Marla Young work for?
Marla Young works for Delta Air Lines
What is Marla Young's role at the current company?
Marla Young's current role is Manager - Operational Performance and Analysis.
What is Marla Young's email address?
Marla Young's email address is ma****@****ner.com
What schools did Marla Young attend?
Marla Young attended Clark Atlanta University.
What are some of Marla Young's interests?
Marla Young has interest in Social Services, Traveling, Volunteering And Mentoring Youth, Dancing, Shopping.
What skills is Marla Young known for?
Marla Young has skills like Data Mapping, Business Analysis, Project Management, Itil, Sdlc, Visio, Sharepoint, Process Improvement, Requirements Analysis, Business Intelligence, Agile Methodologies, Vendor Management.
Who are Marla Young's colleagues?
Marla Young's colleagues are John Bailey, Michael Healey, Matthew Beliveau Delta Airlines, Betty Jo Stuckey, Antonio Russo, Steve Winegarden, Yolanda D Shabazz.
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