Marla Feldinger Email & Phone Number

Somerville, Massachusetts, United States

North Reading, Massachusetts

• Yellow was a nationwide freight carrier servicing both businesses and customers. (Company closed).
• Provided superior customer care by addressing approximately fifty customer concern calls per day.
• Demonstrated empathy in the investigation and resolution of problems in a timely manner.
• Maintained accurate customer records and updated databases to ensure effective communication and follow up.
• Scheduled pickups, tracked shipments, provided quotes, processed credit card… Show more Yellow was a nationwide freight carrier servicing both businesses and customers. (Company closed).
• Scheduled pickups, tracked shipments, provided quotes, processed credit card payments, performed billing corrections.

Boston, MA

• Freelance company specializing in graphic design and customer care.
• Ability to multi-task multiple projects from concept to completion and delivery.
• Created drafts and mockups, developed project schedules, budgets, and consistently met deliverables within budget, resources, and timeline.
• Responsible for client and vendor relations.
• Provided quality communication and personalized client support.
• Produced logos, imagery, and brand identity for multiple clients… Show more Freelance company specializing in graphic design and customer care.

Peabody, MA

• National company specializing in customer experience and making your own stuffed animal.
• Provided excellent customer experience through coaching and leadership of team.
• Met sales and profitability goals, time management, and tracking materials while maintaining expense controls.
• Designed and implemented various visual presentations inviting customer curiosity and interaction.
• Planned and created visual solutions communicating purchasing needs resulting in exceeding sales… Show more National company specializing in customer experience and making your own stuffed animal.
• Planned and created visual solutions communicating purchasing needs resulting in exceeding sales goals. Show less

Boston, MA

• Non-Denominational Church in NY with business office in Boston, MA. Church closed.
• Regularly interacted with vendors to ensure jobs ran correctly.
• Assisted in office management and management of production department.
• Managed vendor relationships to improve support and cost effectiveness of vendor services.
• Developed project schedules, budgets, and consistently met deliverables within budget, resources, and timeline.
• Created custom web graphics, designed creative… Show more Non-Denominational Church in NY with business office in Boston, MA. Church closed.