• After acquisition; I was instrumental in the transition, maintaining daily efficiencies; while integrating the new computer system, compliance processes, credit analysis & training the staff on their new responsibilities. • Responsible for six employees with three direct reports and was the primary contact for all office related interactions, including vendor relations, client administration and the internal contact for the new company.

• Developed standard operating procedures, coordinated special projects, managed schedules, promoted productivity and proofread for accuracy for all administrative employees.• Assisted with human resources; monitored PTO, recruited, hired, trained and supervised qualified candidates.• Managed all aspects of vehicle insurance, preparation of lease contract and funding documentation for financial sources and vehicle delivery process.• Sourced, negotiated and maintained vendor relations for required needs of the clients or internally.• Handled all customer service (business and client) requests, complaints or suggestions to resolution.• Handled all details of Motor Vehicle Title & Registration, Business Licensing & UCC1 filings for all 50 states.• Order Verification/specification, warranty & upfitting, fleet incentives or rebates, courtesy delivery process (dealer to upfitter to delivery scheduling) maintenance & status, including weekly and monthly reports.• Accounts Payable & Accounts Receivable, including vendor invoicing, client statements, coding or classifying, posting, personal property tax renditions, daily deposits and collections.• Assisted in the vehicle return process, condition reports and auction preparation.• Acted as liason for various state fleet programs, licensing and taxes.

• Established and Organized Filing System• Handled Complaints and Scheduled Inspections • Accounts Payable and Accounts Receivable• Generated Sales Incentives, Promotions and Direct Mail Campaigns.• Controlled Inventory and Delivery Arrangements• Managed Daily Operations