Marla J. Bright Email and Phone Number
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Curiosity about other cultures led to a career in educational travel where I have worn many hats—from sales, customer service, and operations, to program, vendor, and database management. As a strategic director, I execute initiatives that increase revenue, reduce costs, or mitigate risk while ensuring a quality customer experience. I am adept at balancing critical details with the big picture, and I enjoy using analysis, logic, and problem solving skills to help colleagues achieve their individual or collective goals. I prioritize practical system solutions or process improvements to support efficient operations and growth.Outside of work, my hobbies include Scottish Country Dancing, doing puzzles, and reading. An avid baker, I am glad that a return to in person work allows me to share treats with co-workers. Contact: plan.adapt.improve@gmail.com
Worldstrides
View- Website:
- worldstrides.com
- Employees:
- 971
-
Director Of Enterprise DataWorldstrides Dec 2021 - PresentVienna, Virginia, United StatesData quality analyst and advocate for improved data governance in the evolution of data pipelines into a new reporting platform. Oversaw the building of an enterprise data warehouse, focusing on standardizing and cleansing data so that it was fit for use for analysis and cross sales initiatives.• Advocated for technical guardrails in new system design to improve future data quality.• Provided data governance oversite for data model and field values for a new sales, customer service and tour delivery platform to ensure that data points are clear and usable for analytics and reporting.• Gathered technical definitions for new reporting and data engineering platform from three legacy source systems. Collaborated with technical product owners and data engineers to ensure accuracy of transformed data. Performed QA and UAT testing on newly built data sets and reports, identifying multiple areas for improvement. • Created a data dictionary to ensure analysts and business consumers of reports understand the data’s meaning.• Adapted data from 10+ legacy systems to conform to a single enterprise data warehouse (EDW) data model to build consistency across product lines and support planned transition to new enterprise platform. • Documented EDW field definitions to assist analysts in developing SQL queries to accurately extract data. • Developed queries to leverage the EDW to support new marketing initiatives through Salesforce Marketing Cloud and customer reviews through Trust Pilot.• Identified a significant data error impacting 10% of the customer file; after data was restored by vendor, designed alternative EDW requirements and process to ensure similar issue would not recur.• Directed vendor on data model and system of record mapping during EDW build; performed user acceptance testing before approving for production. -
SupervisorAlexandria Health Department Apr 2021 - Dec 2021Alexandria, Virginia, United States -
Travel Consultant, National Trust ToursNational Trust Community Investment Corporation Jun 2021 - Nov 2021Washington Dc-Baltimore Area -
Director, Business Systems For Expeditions Travel DivisionNational Geographic Partners Aug 2018 - Apr 2020Washington Dc-Baltimore Area -
Senior Manager, Business OperationsNational Geographic Partners Sep 2016 - Aug 2018Washington Dc-Baltimore Area -
Manager, Guest Experience And OperationsNational Geographic Partners Sep 2013 - Sep 2016Washington Dc-Baltimore Area -
Account Manager, Travel Planner For Amnh ExpeditionsAcademic Travel Abroad Nov 2008 - Mar 2013Washington Dc-Baltimore Area -
Director, Travel Services DepartmentAcademic Travel Abroad Nov 2006 - Nov 2008Washington Dc-Baltimore Area -
Assistant Director, Travel Services DepartmentAcademic Travel Abroad Nov 2004 - Nov 2006Washington Dc-Baltimore Area -
Tour Communications Specialist And Sales AgentAcademic Travel Abroad Sep 2000 - Nov 2004Washington Dc-Baltimore Area -
Database DeveloperBright Mountain Books, Inc. Jan 2000 - Apr 2000Asheville, North Carolina Area
Marla J. Bright Skills
Marla J. Bright Education Details
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Bachelor Of Arts (B.A.)
Frequently Asked Questions about Marla J. Bright
What company does Marla J. Bright work for?
Marla J. Bright works for Worldstrides
What is Marla J. Bright's role at the current company?
Marla J. Bright's current role is Data quality idealist with a passion for life-long learning and intercultural exchange through travel. Enjoys helping colleagues achieve their best through system or process improvements and by understanding their data..
What is Marla J. Bright's email address?
Marla J. Bright's email address is pl****@****ail.com
What is Marla J. Bright's direct phone number?
Marla J. Bright's direct phone number is +120277*****
What schools did Marla J. Bright attend?
Marla J. Bright attended Oglethorpe University.
What are some of Marla J. Bright's interests?
Marla J. Bright has interest in Baking And Cooking, Gardening, Traveling, Reading Historical Novels, Scottish Country Dancing, Doing Puzzles And Word Games, Arts And Culture.
What skills is Marla J. Bright known for?
Marla J. Bright has skills like Tourism, Tour Operators, Marketing, Travel Planning, Travel Management, Leisure Travel, Cruises, Marketing Strategy, Customer Service, Editing, Sales, Budgets.
Who are Marla J. Bright's colleagues?
Marla J. Bright's colleagues are Jasmine Turner, Darlene Williams, Berlin Funk, Alexis Ricks, Samantha Gaudreau, Adam Gavura, Tofiq Sarwar.
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