Marla Friedman Email & Phone Number

White Plains, Ny

• Handle all aspects of processing new hire candidates including required documents, background checks, and benefits enrollment in ADP.• Provide customer service/training of field employees regarding HR related issues.• Verify monthly benefits invoices for medical, dental, vision, life, LTD and ADD insurance and Flex Spending Accounts. • Process terminations and COBRA enrollees.• Audit all employee files for missing documents.• Process semi-annual gratis orders for all full time and part time employees.• Interact with 12 regional managers and approximately 200 permanent and 200 seasonal employees as main point of contact in HR. • Function as office manager ordering supplies.• Perform various monthly Finance Budget and T&E Expense Reporting in Excel.

White Plains, Ny

• Manage EVP’s travel logistics, meetings, appointments, calendar, mail and expense reporting.• Plan/schedule events including luncheons, dinners, car service arrangements and ordering and shipping promotional items and products.• Regularly prepare advanced Powerpoint presentations including newsletters, graphics, charts, tables, spreadsheets, animated features and sound.• Perform weekly Excel reporting in marketing, finance, and logistics applications.• Partner with other departments on special projects as needed.• Manage and trouble-shoot IT issues for 40 corporate and field employees as liaison between employees, IT department in France, and outsourced IT consultants.• Compile monthly report from field employees in 100 locations, editing grammar, spelling, and content before sending to company owners in France.• Interact with other departments and parent headquarters in France and perform extensive customer service.• Spearhead operational and safety improvements and cost saving measures by coordinating services with outside vendors. • Function as office manager ordering supplies.

Chappaqua, Ny

• Proficient in “AOS” industry software.• Provided administrative support for extremely busy real estate office of 40+ full time agents.• Created Excel spreadsheets, PowerPoint presentations, and Word documents.• Responsible for creation and maintenance of statistical reports.• Continual input and maintenance of agents’ listings via online WPMLS.• Creation of window marketing brochures via Photoshop and Publisher.• Produced Comparative Market Analysis booklets in collaboration with agents.• Advertised listings in Realtor.com and NY Times.com.• Completed all work with utmost professionalism and confidentiality.

Yorktown Heights, Ny

• Proficient in “Showing Desk” industry software. • Responsibilities included answering phones, scheduling showing appointments, Craig’s List postings, updating listings in Realtor.com, distributing leads, general office work, customer service, and office security.

Tarrytown, Ny

• Systems analyst on a wide variety of projects in Corporate and Divisional settings. • Provided computer software training and support to clients including trouble shooting, problem solving, and system design and implementation. • Implemented Electronic Data Interchange (EDI) applications.• Member of Chemical Industry Data eXchange (CIDX) organization within ANSI X12, the EDI standards setting organization• Implemented first Certificate of Analysis EDI document transmission for CIBA• Trained in International EDI standards (EDIFACT)

Purchase, Ny

• Team member programmed custom information management business applications.