Thrilled to be driving process efficiency and global standardization at Johnson Controls, getting more value out of the products and services we already own, and driving adoption globally to ensure that sellers can maximize selling time to drive individual and corporate growth.

Experienced professional helping new Salesforce.com Premier customers get started with best practices and a walk-through of their benefits package, specializing in the Premier and Premier+ services. Gleaning from six years of using the product as a customer, I'm able to help our customers more easily navigate their implementation process and get the most from every dollar spent on Premier Services. 🔹Pioneered new small group onboarding process to provide quick answers to new customers immediately after contract signing🔹Focused on helping new customers through their onboarding to provide higher ROI for each customer, no matter the size🔹Dreamforce 16 Presenter: see "Be an Admin Hero: Make Adoption Fly with Salesforce1"

🔹Responsible for adoption of Toshiba's sales database, built on Salesforce.com. 🔹Develop best practices and policies for the NorthCentral region business unit, comprising one third of the United States, and share those practices with the rest of the country through a national committee of experts. 🔹Travel to each marketplace regularly to engage management and sales teams, increasing adoption levels and training. 🔹Analyze sales performance and engagement, developing ranking systems to drive sales behavior, increase adoption and revenue generation. 🔹Develop a process to assess territory structure and current business values to restructure equitable territories in each marketplace, allowing for optimal revenue generating opportunities. 🔹Create an effective lead system for sales to minimize manual effort and maximize sales potential. 🔹Use big data methods to effectively manage and grow a set of data to support an ever growing sales team. 🔹Oversee the NorthCentral region sales database team and provide training to administrators across the country who are adopting our best practices.

🔹Increased market share within assigned territory using strategic cold calling, networking, marketing and referrals to partner with new clients, streamlining their document management workflow🔹Top performing rookie, first year of sales in Michigan subsidiary🔹Developed marketing newsletters, banners and leave-behind pieces for Michigan subsidiary🔹Specialized in color technology, assisting Michigan subsidiary sales team with client presentations🔹Developed pricing calculator for Michigan team🔹Trained new sales employees in Falcon SFA database usage, product sales training and sales paperwork protocols

🔹Responsible for development of IMIS database and training for all users. 🔹Directed expansion from a single billing module to a fully integrated tool used throughout the organization to increase efficiency and membership involvement. 🔹Active member of Michigan user group to share best practices and communicate with developers for expansion ideas.