Marlana Madonna Email & Phone Number

Ada, Mi

Provided key support to 300+ Independent Business Owners (IBOs) to assist them in building profitable, sustainable businessesOffered business development coaching in English and SpanishAnalyzed quantitative and qualitative data to identify opportunities and growth strategiesDeveloped personalized training programs and leveraged key education materialsDelivered 50+ individual consultations and 1-2 group presentations to IBOs during bi-annual company conferencesReceived the Founders Growth Mindset Award (2021) due to being team-focused and eager to learnReceived the Founders Growth Mindset Award (2022) due to delivering excellent work and being focused on team-inclusion

Springfield, Ohio, United States

Facilitated smooth customer experience focused on their needsAdvised and served customers from search of items to final saleHandled diverse forms of payment (cash, check, money order, card)Simultaneously worked as a team of 15 to deliver superior service

Cedarville, Oh

Monitored and enhanced 40+ employees work efficiency Utilized multitasking skills in time sensitive environmentTrained 50+ new employees in diverse food service tasks and rolesSpecialized in customer service towards thousands of peers, visitors, staff

Cleveland/Lorain, Oh

Facilitated weekly (12) construction-based service trips for church youth groupsDemonstrated work efficiency in complex work environment Maintained 2 company vehicles, multiple credit cards, and resources within a set budgetDirected 12 staff members for specific work areasFocused on clear communication with 50+ youth leaders and students each week

Grand Rapids, Mi

Excelled in customer service toward hundreds of daily visitorsOffered visitors attentive instruction and clear directionsHandled cash, vouchers, and credit/debit card transactionsCommunicated scheduled events and safety guidelines

Valencia, Spain

Applied Spanish language skills to navigate through semester abroadStudied Spanish to develop higher level of fluency and business acumenInteracted with Spaniards within business, religious, and education circlesTraveled throughout Europe to better understand the diverse cultures

Xenia, Oh

Enhanced agency marketing plan with relevant insights and researchDeveloped collaborative team environment in small office settingAccomplished several 3+ data-mining projectsLeveraged multiple company websites to gather key information

Bachelor’S Degree, Business, Management, Marketing, And Related Support Services, Specialization In International Business

Bachelor’S Degree, Spanish