Marlee Kaplan Email & Phone Number

Pompano Beach, Fl, Us

Develops and manages tactics aimed to Retain , Expand, attract, Cost Mange.Works to align store priorities with Local Market Management, strategy and bank initiatives.Directly oversees revenue generating sales/operaional initiatives.Creates a sales culture in the store and implements action plans to manage customer profitablility.Trains team on BankAtlantic products , services and selling processes bases on the needs of the customer.Manages Top Customer initiatives including sales phone calls for various sales campaigns.Participates in meetings and helps to ensure that information is communicated to store team.Implements and tracks store lobby management plan.Resolves escalated customer issues, making exception decisions for NSF and overrides.Directly oversees the Operations Managers functions and must be able to function operaionally in the absence of the Operations Manager.Performs other tasks as required or assigned.