Marleene Wassner Email & Phone Number

Jacksonville, Fl, Us

Jacksonville, Fl, Us

Mountain Brook, Alabama, Us

• Align operations across a multi-state region of over 140 salons to realize annual revenues of $25M.• Enhance the operations department by adding 12 salaried roles, improving support and organizational visibility.• Effectively increased the Utilization Rate by 15% within 6 months.• Oversee the rollout of the Entrepreneurial Operating System (EOS) to achieve 80% adherence to company policies and procedures.

● Integrated an 8-step hiring process for numerous positions including a Social Media Manager, Tech VA, and Copywriter.● Project Managed a fast-paced creative design agency that consisted of 7 clients and 8 nationwide contractors.● Spearheaded the launch of 4+ page websites, lead magnet funnels, and sales pages using Asana, Slack, and G-Suite.● Oversaw content output, revisions, and quality control for blogs, websites, social media, and podcasts for high-end clients and celebrities.● Optimized and developed launch funnels and the strategy of digital products and content for strategy coaches to ensure customer satisfaction.● Audited and wrote SOPs on application processes for 5-figure courses and platforms.● Analyzed and developed a proposal process for a $500k business that increased revenue by over 7% within 2 months.● Recovered over $10k in deficient funds while managing the PNL for a $3M business.● Consistently monitored and analyzed inventory levels and sales for a $6M Amazon Best Seller to achieve an ROI of 80% for 2 years.● Researched and began initial phases for three e-commerce businesses for an MLM start-up.● Managed and maintained e-commerce websites using Shopify for a portfolio of spirits brands that each sell 20-80+ SKUs.

St. Louis, Mo, Us

● Supervised and led multiple service centers with a sales range of $17 millionand 57 employees.● Managed the P&L, budgeted, forecasted, and planned to achieve an increaseof over $1M in revenue.● Project managed the commissioning of air-operated valves for the first newnuclear units built in the United States in 34 years.● Championed the development and implementation of a new role andcurriculum for technicians that increased the headcount by 4.● Negotiated contracts to support Terms & Conditions requirements to obtain a$21M agreement.● Worked with sales offices and end customers in developing and capturing 5new business accounts to total an increase of $5M for the region

St. Louis, Mo, Us

● Held full P&L management of budgets ranging from $2M to $4M.● Conducted an in-depth analysis of profit and expenses to increase the OverallProfit by over 17% within 2 years.● Streamlined and optimized processes and procedures to improve the ESHAudit by 17%, the QA Audit by 14%, and the inventory by 9 turns.● Demonstrated exceptional team-building capabilities with 10 direct reportsthat led to maximum financial performance and employee satisfaction.

● Coordinated process area and financial performance during a $1.5M capitalproject of filler lift cylinder table replacement on asset utilized bottle line.● Drove capital project of installation of “Snug Pack” on multi-packer to helpimprove package quality and address wholesaler concerns.● The main point of contact for the initial phases of a $5M modernization effortfor transitioning a present bottle line to an aluminum bottle production.● Identified and implemented opportunities as dictated by process data toimprove productivity, reduce cost and improve quality.● Developed and revised preventative maintenance plans for all equipment inthe area of ownership.

● Provided direction, coaching, and counseling to a workforce of 15 tomaintain a safe and highly efficient manufacturing environment.● Led and coached teams through troubleshooting and monitoring of keyoperating processes and equipment utilizing lean manufacturing and sixsigma methodologies.● Developed, monitored, and maintained critical control points to ensureexcellent process and product quality.● Identify areas to improve operations in order to achieve or exceed keyperformance indicators and targets.● Developed, enforced, and promoted safe working practices and adherence toStandard Operating Procedures.

● Researched and developed medical equipment including high-powered lasers,spinal decompression treatment, and blood analyzers.● Utilized MS Projects to simultaneously manage multiple projects fromconception through development and launch.● Quality-managed products to comply with ISO 13485:2003 and ISO9001:2008.● Exercised judgment within defined procedures and practices to determine theappropriate action to manufacture products.

● Designed worldwide home comfort products including ceiling fans,exterior lighting, solar lights, and energy-saving products using SolidWorks and AutoCAD.● Worked and traveled internationally to research, manufacture, and testinnovative designs.● Collaborated with sister companies, Solar Power Industries (SPI) andBrightwatts, Inc., generates certified solar panels and accessories,energy-efficient lights, and other “green” products.● Spearheaded and managed projects for fast turn-around and cost-effectiveprojects.● Excelled in multitasking to coordinate services and deliver solutions toinfluential clients

Nashville, Tn, Us

● Provided client development and support services for South Florida hospitals.● Served in a strategic role to optimize time and productivity for assignedprojects.● Reviewed shop drawings, recorded changes, and assisted in communicatingdirectly with suppliers, contractors, and client representatives.● Conducted site visits and design meetings to determine project scope andcoordinate between disciplines.

Digital Business Manager Certification, Digital Business Management

90 Day Va Certification, Virtual Assistant

Bachelor'S Degree, Mechanical Engineering