Marlen Ramirez Email & Phone Number

Montreal, Qc, Ca

-Set up and configured new hardware and software to ensure a smooth onboarding process and efficient performance in the role of data analyst.-Upgraded and optimized computer systems for improved performance and faster data processing, allowing for more efficient daily activities and project workflows.-Collaborated with various teams to work on data-related projects, leveraging insights from new movie releases and strategic business targets to drive data-driven decision-making

Montreal, Quebec, Canada

-Collaborated with cross-functional teams to resolve issues-Improved team workflows and productivity through detailed project plans and process improvements.-Created technical documentation and procedures to ensure consistent service delivery.

Brossard, Quebec, Canada

- Perform preventive maintenance and repairs by troubleshooting cabling system issues - Test every newly installed or relocated cable in accordance with established procedures - Keep cable neatly tied and bundled while maintaining safety standards - Assist other members of the team with installation and maintenance - Operate hand tools, power tools, ladders, and test equipment

Mexico City, Mexico

-Optimized 5G, LTE, UMTS, GMS sites for full user resources, integrating new sites and upgrades, driving customer satisfaction.-Deployed site performance, ensuring maximum resource allocation for enhanced user experience.-Wrote integration scripts for new sites building or for customer upgrades

Mexico City, Mexico

-Got CCNA Routing and Switching Certification.-Demonstrated strong communication skills by presenting business proposals and ideas to a variety of stakeholders, resulting in increased engagement and interest in the program.

Mexico City, Mexico

-Developed and implemented a proof of concept for a smart home device, resulting in a successful demonstration to key stakeholders and potential investors.-Created a database to track and analyse device usage data, leading to valuable insights on customer behaviour and improved product development.-Conducted market research on emerging IoT trends and technologies, presenting findings to the team and informing strategic planning decisions.

Mexico City, Mexico

-Ensure the maximize network performance through ongoing monitoring and troubleshooting.-Procure support, configure, maintain, and upgrade corporate networks and in-house servers.-Help in specify system requirements and design solutions.-Assist managing subcontractors involved with network installation

Telematics Engineering, Computer Systems Networking And Telecommunications

Ccna - Routing And Switching, Network And System Administration/Administrator