Marlena Kucel Email & Phone Number

Rugby, England, United Kingdom

Birmingham, England, United Kingdom

Successful implementation of new efficiency tool as well as supporting managerial teams with ones already in place. Worked closely with Senior Finance Business Partners to identify opportunity gaps which then leads to 1-2-1 and group coaching. Implement new forecasting and implementing tools and Provide ongoing coaching support to least efficient units..

Birmingham, United Kingdom

Supported senior operations managers as well as managing a small team of support administrators—training, mentoring and providing on-going support. Provided complex support to service deliver leader including: meeting/diary management and aiding on delivery of multiple projects. Developed a cross-functional report which laid-out a detailed/clear overview.

Correctly assessed and managed achievements related to people (staff, customers and managers)—in order to create efficiency/finance targets. Ensured full understanding of KPI targets and used deep analysis to identify and solve problems as well as sustaining or improving the performance. Management of continuous improvement—utilising appropriate tools to.

Wellesbourne, United Kingdom

The company changed ownership from PNC Global to Amethyst Group Limited. This led to a change of location, during which time I was responsible for coordinating logistical challenges related to our clients stock, delivery timings and returns issues alongside my normal responsibilities. These challenges were all dealt with successfully and our clients'.

Birmingham, United Kingdom

I was promoted to be the lead point of contact for all client accounts, responsible for negotiating contracts and agreements with a focus on maximizing profits. I would collaborate with the sales team to identify any growth opportunities and create strategies on how to approach these situations for the best results. I would generate progress reports and.

Birmingham, United Kingdom

I was responsible for overseeing client inquiries and being their point of communication whilst leading my team, training and mentoring junior staff to improve performance. During my time in this role I was able to implement my ideas and solutions to improve our business practices whilst also creating strong relationships and team morale, increasing our.