Marlena Mandat Email & Phone Number

London, Gb

London, Gb

London, England, United Kingdom

• Financial Managemento Managing the annual £60m Opex and £6m Capex budgetso Leading the annual budget setting processo Implementing governance on capitalisation of investments halving the amount of underspend • Data & Reportingo Creation of Group operational scorecard, working with heads of functions to gather data and review monthly with Executiveo Producing the City & Guilds Operational Scorecard, presenting to Executive and Trustee Boardo Headcount reporting across the business enabling effective forecasting and planning• Communicationso Leading the engagement activities for staff, community and stakeholders to ensure a diverse set of voices are heard for strategy development and continuous improvemento Measuring the effectiveness of communications and gathering feedback for future improvements• Procurement & Commercialo Consolidating and creating strategic partnerships to support future business transformationo Partnering third party supplier to outsource activities and achieve £10m savings for the businesso Achieving significant savings through switching suppliers and utilising charity rates• Peopleo Driving a culture of performance delivery and ensuring that company-wide people initiatives are effectively leveraged and embeddedo Leading on survey across global business to optimise employee connectiveness to the business and teamso Overseeing the workforce planning process for 650 staff

London, England, United Kingdom

• Led initiatives resulting in 12% efficiency gains through process realignment• Delivered £300k annual savings through global change programme and functional transformation of People function• Created a Global Business Services team to streamline People function and deliver consistency of support across the business. Implemented a ticketing system to ensure effective and timely responses to support requests• Managed the Spans & Layers workstream, identifying inefficiencies and realigning resources to achieve a £1m saving

London, England Metropolitan Area

• Managed Opex budget of £6m for the People function• Saved £3m over three years through consolidation of all supplier contracts• Scorecard reporting to Executive on all People data and metrics, influenced better quality decisions through data insights• Led project to reduced new hire turnover through reshaping the onboarding process, introducing pulse surveys and training managers. Turnover reduced from 42% to 25% in the initial year• Supported the Terms & Conditions harmonisation project through modelling over 70 different aspects across multiple parts of the business

London, United Kingdom

• Focused on the 2020 Strategy and Customer Experience• Customer journey mapping through researching metrics, conducting surveys, gathering internal and external data• Designed and implemented Insights Library to eliminate duplicate reporting and costs• Responsible for monthly reporting and tracking of progress, and standardised reports across different businesses units for reporting to Trustees

London, United Kingdom

• Responsible for running the MD’s office• Project managed various initiatives such as employee engagement survey• Identified possible acquisition targets through market research and preparing flagging papers• Analysed all spend across entire business, presented to Executive Board, enabling a £6m spend reduction

London, United Kingdom

within 2 years I moved from sales assistant to store manager.

Executive Mba

Mba Essentials, Mba

Managerial Finance

Professional Degree In Marketing, Marketing

Leadership Of Governance, Educational Leadership And Administration, General

Professional Certificate In Marketig, Marketing

Human Resources