Marlena Dijkstra Email & Phone Number

Wellington, Wellington Region, New Zealand

Working with teams to embed effective and compliant information management practices, using M365 tools, notably SharePoint. Also establishing a governance model for digital records and investigation of enabling tools.

Wellington, Wellington Region, New Zealand

Consulting with business units across the organisation to define their needs for Teams and Sharepoint sites. Assisting with the rationalisation of these in context of the newly-implemented information management platform.

Assisting City Archives with business process and system improvements, to enhance collection management and customer service. Includes implementation of additional functionality to Archives Online, user experience (UX) improvements to key services (interactive wireframing, user research functional specifications), and requirements analysis for a customer request tracking (ticketing) solution.

Wellington, Wellington Region, New Zealand

Working as a business analyst on a project focused on implementing SharePoint-based information management across the organisation, including migration of content, embedding modern information management principles, and helping to bring users along on the MS 0365 journey.

Wellington, Wellington Region, New Zealand

Working as the sole business analyst on a project that successfully implemented the Archives Online service for City Archives at WCC, using the NZMS Recollect platform. Was involved from inception to implementation, working closely with the software vendor to leverage and extend the toolset to suit WCC's needs. We were a small team so I wore many hats - requirements management, vendor management, data migration, testing, product design.

Wellington

Working on improvements to the RealMe platform.

Wellington & Wairarapa, New Zealand

Eliciting, analysing and defining requirements for a software platform replacement project. Developing a Functional Requirements specification document and detailed data model.

Wellington & Wairarapa, New Zealand

Working as part of a team to implement a system that will significantly enhance Te Papa 's digital storytelling capability. Responsibilities include product ownership, business and data analysis, workflow and UI design, and working with the (international) vendor.

Wellington & Wairarapa, New Zealand

As part of the User Experience Design team was responsible for:- user interface design - wireframes, build specifications and interactive prototypes- requirements elicitation and analysis - requirements specifications- taxonomy analysis and design- proof of concept phases to test rapid prototyping tools and processes- some projects worked with Sharepoint

Worked as part of a internal development team to build a web-based calculator for use by staff. This was successfully implemented and rolled out. My responsibilities included creation and management of the product backlog, supporting product owners, solution and user interface design, testing.

Archives New Zealand

Requirements gathering and analysis for the Government Digital Archive Programme - writing of functional and non-functional specifications as part of a team of BA's.User experience design, including development of an interactive prototype, user interface design, and interaction design.

Wellington

- Managed development of enhancements and completed business analysis for the Assessment Online website, part of the TKI family. - Conducted a feasibility study, including usability testing of conceptual designs, for the migration of a large governmental website to a new content management platform.

Wellington & Wairarapa, New Zealand

Consulting work for The National Library of New Zealand. This work was done together with one other consultant.Part 1 - a report on "Opportunities for user contribution"Part 2 - defining policy for implementation of user contribution features on National Library websites

Worked as the sole business analyst on a number of Web projects:- development of www.thecommunityarchive.org.nz- redevelopment of www.archives.govt.nz- development of searchpilot.archives.govt.nz- development of The Indexer, a crowdsourcing tool for volunteers to index historical finding aids- research into access trends for digital archives

Wellington & Wairarapa, New Zealand

Revero provides web services to the Government and corporate sectors, delivering development and consultancy services. While at Revero, I achieved the following:- Joint-managed a company with 5 staff, as well as a number of sub-contractors- Managed and successfully delivered web projects - from bespoke applications for the Ministry of Social Development, to corporate websites for Government Ministries (Ministry of Consumer Affairs)- Delivered consultancy services - requirements and functional specifications, usability testing and recommendations, web strategies, research reports, taxonomy and information architecture, product analysis and selection, RFP writing.- Successfully oversaw the development and deployment of a custom content management system, used by some 25-30 clients

Defining requirements and functional specifications for Internet Banking modules, usability testing.

Led a project to develop web-based user documentation for a warehousing software product that Fujitsu has developed. Involved managing a team of 3, designing the solution, technical writing of content, user interface design, translation, information architecture.

Worked on a large internal software development project, analysing requirements for an invoicing module, and acting as team leader for the development team of this module. Also included managing the Business Acceptance Testing process.

Requirements analysis for clients requiring business intelligence solutions, writing of functional specifications, working with technical team to build business intelligence solutions (using Seagate Holos and Crystal Reports), client liaison and account management.

Requirements analysis for intranet, support of a mainframe application, developing training materials, one-on-one training.

Now Vodafone.