Marlena Pavić Email & Phone Number

Zagreb, Croatia

Zagreb, Croatia

- Leading and delivering value through digitalization projects of enterprise clients via core system implementation, online channels development and direct integrations with vendors & buyers- Coordinating cross departments teams assigned to projectsΔ Successfully parallely implementing projects for 2/3 biggest company's clientsΔ Optimizing intra and inter-departments processes

Croatia

- Leading software implementation of small to mid clients with high-level Project Supervision- Delivering projects within agreed project baseline, successfully performing change and risk management- Managing partner relationship with clients, their expectations and escalationsΔ Change managment process setup company-wide;Δ Saving several top 10 customers by hyper care while Covid impacting tourism industry and the company

Zagreb

- Working side by side with Project Managers and participating in all phases of software implementation and web development projects, which led to leading some of the phases.- Mapping client's specific business processes together with Business Analyst and Product Managers.- Training clients on specific Lemax modules through online and onsite presentations.Δ High level of adaption at the moment where I stayed without PM, with sole successfull delivery of both projects, as a junior.

Zagreb

- Field training as preparation for Key Account Manager position in Sales departmentΔ On top secondary positions on daily basis, planograms transformations based on SBD preferred solutions

Zagreb

- Planning and executing yearly marketing plans for each customer / channel / brand (customer related campaigns, CSR and national brand management activities)- Budget controlling of each project/campaign- Direct communication with all stakeholders involvedΔ Hair Care Brand1 campaign - ROI ~4, Sellout ix 270, brand product review 4,8Δ Hair Care Brand2 campaign - ROI ~3,8; Sellout ix 166, driving total category growth ix 113; VaS +2.71 ppt vs YA, total digital impressions MM12Δ Brand3 - Best Native Advertising User Activation Campaign (Native Advertising Award 2018)

Zagreb

- Analyzing sales results daily for 3/7 customers (dm, Bipa, Mueller)- Owning preparation of promotional projects for brands and customers, - Processing invoices towards finance dept and other operational workΔ Proactively created a broader pricing analysis on customers pricing strategies which led to new strategic decisions, proactively negotiated 20% discount on all POSM with high cost basis in high peak season.

Zelinska 3

- Three months across all accounting departmentsΔ Proactively reorganized full archive of the department and archived the backlog of all pending documents.- Reqested and got a month of student practice in Managerial Accounting department and Analysis sector - Followed by student full-time job in Managerial Accounting - analysing financial reports and preparing reports and plans, especially for revision visits.

Garićgradska 18, Zagreb

- Working in the Department for maintenance of clients accounts- Email and telephone customer support, recording of payments - Daily diagnosing and solving of customer's enquiries

Master'S Degree, Analysis And Business Planning

Final work - 'The place and role of social entrepreneurship within the framework of sustainable development'

Bachelor'S Degree, Business/Managerial Economics

Final work - 'Women in Management'

Business Administration And Management, General

Activities and Societies: - subjects listened: Analisis estrategico, Espanol B2, Spanish economy, Business economy: an international.

Language High School