Marlene Adger Email & Phone Number

Phoenix, Arizona Area

• Management of the SafeKey Merchant Enablement and BIN Range Setup activities including all queries, escalations and troubleshooting from Payment Consultants, Technical Resource Managers and Project Mangers.• Partnered in the re-engineering of the SafeKey Merchant Enablement Process onto new PRISM Platform with CRM Team and Documentation Specialist.• Participated in User Acceptance Testing (UAT) on new SafeKey Merchant- PRISM Platform.• Completed clean up of the Directory Server to… Show more • Management of the SafeKey Merchant Enablement and BIN Range Setup activities including all queries, escalations and troubleshooting from Payment Consultants, Technical Resource Managers and Project Mangers.• Partnered in the re-engineering of the SafeKey Merchant Enablement Process onto new PRISM Platform with CRM Team and Documentation Specialist.• Participated in User Acceptance Testing (UAT) on new SafeKey Merchant- PRISM Platform.• Completed clean up of the Directory Server to baseline the Certified Merchant List Report.• Partnered in the automation of the Certified Merchant list reducing the overall monthly process. time from approximately 10 hrs to 20 minutes. • On-boarded # merchants year to date – approximately 15, 500 year to date.• On-boarded # MPI/Acquirers for merchant submissions - approximately 7 year to date.• Manage and define the legal exceptions process for SafeKey Agreements Contracts.• Provide continual SafeKey support to SafeKey Certification Analysts.• Managing the Gravity Project BIN Range conversion process for Proprietary’s release of their new Access Control Server (ACS). Show less