•Maintain accurate, detailed reports and records.Schedule Nurses according to availiablity and ensure that all shifts are filled in a timely manner. •Post schedule for all facilities by deadline.•Notify personnel of changes in schedule.•Coordinate request for time off for nurses and assistants.•Work with Human Resources to ensure accurate time records•Maintain absentism records and work with Human Resources.•Communicate on a regular basis with Clinical Nurse Supervisor regarding progress or issues.•Provide administrative support as requested in the office.

Prepare correspondence, reports, and memos for internal and external consumption. Schedule and maintain supervisor’s appointments through MS Outlook.Answer and route incoming and outgoing telephone calls.Greet and direct students and visitors to the appropriate department.Supervise and train office staff and student workers.Order and maintain office supply.Coordinate receipt of applications, transcripts, and service records.Transcribe minutes for meeting and schedule and prepare for upcoming meeting.Maintain records pertaining to inventory, personnel, orders, supplies, and machine maintenance.Monitor inventory level and requisition or purchase supplies as needed.Update and develop standards, procedures and policies.Maintain confidentiality of sensitive information and inform manager of pertinent information.Upgrade office filing system.Create a computerized database using Excel and Microsoft Word.Input and track invoices through Famis Software.Develop and update Office of Teacher Certification Operations Manual in charge of organizing information and materials.Execute MS Word projects, including large-scale mailings and correspondence.Created and execute numerous projects using Excel and Powerpoint.Reconcile ProCard purchases.

Assisted Underwriter with MVR reports for policy processing and answer and route telephones to appropriate Underwriter.Reviewed applications for accuracy.Issued state accord certificates.Process and complete endorsement for distribution to clients.Check disbursement for claims.

Typed multi line policies (i.e. endorsement, cancellations and reinstatements)Print policies, endorsements and checks for distribution.Team Leader and policy coordinator facilitate, solve work problems and participate in the work of the team.Examine and verify policies.Pull property rates from the system and submit to underwriter.Process claims and expense checks.Run Motor vehicle reports.