Marlene Bickle Email & Phone Number

Whitby, On, Ca

Vaughan, Ontario, Canada

Vaughan, Ontario, Canada

Whitby, Ontario, Canada

Whitby, Ontario, Canada

Supervise daily shift operations 50 + employees, plan manpower, schedule production requirements, value stream mapping, and conduct daily shift start-up and safety talk meetings complying to Union requirements. Through-put, downtime and quality requirements our executed to meet OEE targets and production cost objectives. Daily shift reports, status reports completed and distributed to management team. Complete PDCA, Layered Process , Part, Kaizen and Kamishibai Audits routinely.Manage labour, safety and manpower and communicate results. Train, develop and evaluate employees. Approve vacations/absences; execute overtime equalization. Meet demands of shift support and overtime support on weekends and across three shift operation. Comply with Union/Labour Agreements. Conduct disciplines and appraisals where required. Negotiations and quick resolution between Human Resources, Union and Employee.Maintain plant safety, PPE requirements. Conduct evacuations, accident investigations, pain reports and first aid where required, certified in Emergency Spill Response and SCBA. Ensure plant 5S is maintained.Ensure employee's compliance to Quality System requirements. Ensure employees have tools and techniques to support meeting our customer requirements.Responsible for plant quality internal, external and vendor; notification of Internal/External Customer and Vendor Failures. Execute Quality Alerts, Sorts, Supervise and Support 3rd party containment, Breakpoints, Product Certification, 5 Phase, Cause and Effect and implementation of actions.

Whitby, Ontario, Canada

Initial development, successful launch GM IPC project: Inspection, Labelling, Packaging & Shipping GM Body parts to GM Shanghai.Developed project specific procedures, processes, work instructions, and operational tools.Managed, trained and coached project team of 5. Payroll, overtime and vacation approval and processing. Perform discipline where necessary.Managed safety, production, quality, logistics, shipping, and receiving activities. Developed sea container load plans, facilitated shoring, prepared and administered customs, cycle counts, gate passes, and releases.Developed and maintained operational metrics. Facilitated PDCA meetings with management and customer.Managed vendors and transporation companies; developed and conducted vendor performance tracking.Scheduling, quality and operational issues management. Conducted root cause analysis, developed improvement strategies continually improving deliverables meeting project objectives. Project was executed maintaining a 0 PPM, 0 Corrective Actions, on budget, to schedule.Complied to all internationa, government, regulatory, and customer requirements.Received personal recognition from GM IPC Project Sponsor for effective execution of this project.Successful hand-off.

Oshawa, Ontario

Support customer requirements 3,000+ parts pertaining to product quality, PPAP requirements, engineering process/product changes, new product launches (breakpoints); communicate results. Develop daily reports/visual aids. Assist in root cause analysis & corrective action implementation for PR/R, verify effectiveness.Minimize the impact of customer failures. Ensure failures are dealt with quickly and effectively; prevent line stoppages and impact to other parts, and processes. Determine liability; product/process reviews, scrap assessment and data analysis using quality managment tools and techniques. Conduct product and process audits, identify opportunities for improvement. Strong customer rapport, conflict resolution and leadership skills.

Oshawa, On

Supervised quality personnel, vendors and 3rd party sort companies.Manage all internal, external and supplier quality concerns; develop alerts, visual aids, breakpoint notifications, certifications, product identification.Managed all quality activities including sorts, GM replacement parts, PPAP runs, trials, torque tests, datamyte collection, calibration of tools, and quarantine area management.Conduct root cause analysis, implementing preventative/corrective actions to internal, external and vendor non-conformances. Validation of implementation activities.Participated on lean manufacturing, quality and operational improvement teams resulting in increased performance.Review quality system and safety requirements including operating procedures, policies, work instructions to ensure document accuracy to process. Enforce standardized work meeting customer specific requirements.Daily completion of process and product audits ensuring compliance to quality system requirements.Communicate daily ship operational resultsto management during scheduled shift meeting and report generation.Managed departmental quarantine project targeting improved disposition and retention of non-conforming product. Developed detailed vendor contact lists and improved vendor performance resulting in reduced inventory, and increased ,turnover time of non-conforming product, rework and scrap.

Richmond Hill, Ontario, Canada

Develop, implement and continually improve Quality Management System (ISO/TS16949), strategic planning, management review and employee development. Training and development of Internal Auditors. Execution of internal, external systems, process and process audits. Execute corrective action responsiveness, develop continuous improvement strategies based on data analysis; validation of effectiveness. Quality systems training and development througout organization. Continual Improvement Strategies; PDCA, Ishikawa, Pillar, etc. Conduct Employee Meetings pertaining to Quality System and Business Deliverables. Executed leadership strategies to engage all levels of organization pertaining to Quality System Intergration.Champion, develop and support core tool applications; APQP, process/product changed, PFMEA, Risk Management, RPN Reduction, Process Flow, Control Plan development. Develop and execute execute Run @ Rate Studies, PPAP's, GD&T, MSA, SPC, capability studies, gauge/fixture development. Ensure compliance to customer specific requirements. Develop process documentations work instructions, visual aids, check lists, forms, boundary samples. Diverse in the use of measurement equipment. Manage relationships with internal/external customers and suppliers. Visitations/audits when required. Manage internal/external failures, perform root cause analysis, corrective/preventative action implementation. Use of problem solving techniques such as 8D, 5Phase, Drill Deep. Manage and evaluate vendor performance, review and approval of vendor PPAP submissions including IMDS. Managed and developed Cost of Quality and Operational Scorecards both internally and externally for vendor and customer.Participated on JHSC and conducted scheduled audits and validation of corrective action implementation.Engaged in the execution of 5S principles.

Oshawa, Ontario, Canada

Responsible for Quality Assurance activities including managing customer and supplier field failures; developing corresponding 8D's, and 5 phases which included root cause analysis and implementation of corrective/preventive action responsiveness. Completion of responses using customer presribed mainframe softwares. Developed approriate Quality Alerts and distributed to plant. Assist with the management and evaluation of supplier performance. Assist in the development and review of Customer and Supplier Production Part Approval Submissions. Completed Quality Status Report, updated Scrap Data Base and maintained Business Deliverables Scorecard and corresponding Chart development.Assisted with the implemtation of QS9000 Quality Management System and ISO 14001 Environmental Management System plant wide. Performed document and data control function for all Quality System, Environmental System and Health and Safety policies, procedures, work instructions, forms, matrices and templates, as well as corporate policies and procedures. Ensured all plant drawings were maintained at current customer revision levels and that all customer specific requirements, standards and specifications were available. Assisted in performing plant system, process and product audits and communicating results to management.

Pickering, Ontario, Canada

Performed plant document control and records management functions. Ensured all required policies, procudures, standards, work instuctions, specifications, drawings, micro fiche, and required forms were available at the current revision level.

Whitby, On

Performed purchasing of material and expediting material where required. Follow-up on best prices, pricing and delivery negotiation. Receive and deliver incoming material when required. Match paperwork upon delivery and forward to accounting for vendor payment.

Post Graduate Project Management Certificate, Project Management, 92

Advanced Microsoft Access

Advanced Microsoft Word

Advanced Microsoft Excel, 98

Advanced Microsoft Powerpoint

Administrative Engineering, Engineering

Awarded direct 2nd year entry based on Business Course Curriculum and grades upon graduation.

Ontario Secondary Graduation Diploma

Activities and Societies: Awarded the Ontario Business Studies Certificate Partcipated in the Ontario Keyboarding Contest - 90 wpm