Marlene Carrillo, Mps Email & Phone Number

Greater Chicago Area

Pennsylvania

• Lead a Learning and Development team to deliver blended learning solutions across multiple U.S. locations
• Develop governance and training strategies in support of performance management goals for Enterprise Operations workforce
• Partner with cross functional teams to monitor & assess performance indicators and identify training solutions that meet business needs and ensure transfer of knowledge
• Manage Training budget, resources, logistics and support annual training audits
• Provide leadership to knowledge management process improvement teams across the organization to ensure internal knowledge libraries provide the appropriate resources to support ongoing training
• Perform Job Analysis and design role based training and professional development plans to ensure employees have the appropriate job competencies. Manage mentoring program and job shadowing opportunities

Wheeling, Illinois

• Plan & Lead Change Management programs for global and domestic system deployments including Veeva, Salesforce.com, iREP, Reltio/Lynx Affiliation Management Systems, iPads, Ariba, SAP, and Service Now platforms ensuring.
• Partner with Global Medical Affairs, Oncology, Endocrinology, field Sales clients to assess training needs
• Develop and implement training strategies and communication plans in support of global initiatives
• Develop/Design/Deliver technology based training including software, hardware, and iPad applications
• Develop & implement blended learning solutions including eLearning, classroom or virtual based training
• Monitor & Coordinate resources across multiple projects utilizing Project Management Principles to ensure on-time program delivery within budget

• Manage Global Training Program & budget for AbbVie’s Purchasing & Supply Management organization across multiple US locations, Europe, Asia and Latin America regions
• Author policies and develop global processes for New employee orientation program, onboarding and off-boarding processes
• Develop Global Training strategies to ensure consistent practices across all regions
• Conduct training in support of new training initiatives including new Purchasing systems and processes
• Manage & Administer Learning Management System (ISOtrain) and ensure on-time training completion
• Plan & Lead Change Management activities and communications for new system implementations

Elk Grove Village

• Manage Regional Training Program for Quality, Compliance, Safety and Security training initiatives in 13 U.S. locations including Canada and Puerto Rico. Includes management of north region training budget
• Develop training materials for ILT-Instructor Led Training, Train-the trainer (TTT) programs including facilitator guides, end user guides and practical competency assessments
• Author and implement Standard Operating Policies/Procedures, and site security policies
• Assist locations in maintaining compliance to the FDA - Code of Federal Regulations requirements, Occupational Safety and Health Administration (OSHA), and Department of Transportation (DOT) requirements, HQAA.
• Perform internal mock audits of medical gas locations to ensure procedures are in place and followed
• Manage & Administer Learning Management System (Traccess) and ensure on-time training completion

Raleigh-Durham, North Carolina Area

• Manage Global Stewardship Training Program for Asia, Brazil, Europe and US Locations including management of global training budget. Author training policies and procedures
• Manage & Administer Learning Management System (Mockingbird)
• Design Instructor Led Training materials in support of Standard Operating Procedures, and company training initiatives including Facilitator/User guides, e-learning, job aids and work instructions
• Develop/manage training metrics to ensure on time training and prepare monthly training scorecards
• Support all internal & external Global Training Audit activities and maintain an Audit ready environment

Abbott Park, IL

• Manage Global Security Training Program, meet performance standards for training, and ensure compliance to cGMP regulations. Manage training budget and support Corporate Training Audit activities
• Conduct training needs assessments & identify gaps in skills, performance or behavior. Develop training solutions that meets business and regulatory requirements
• Evaluate training programs to ensure effectiveness. Authored Standard Operating Procedures (SOP)/Policies
• Managed Visitor Center, Reception, Global Access Control employees and Global Switchboard employees in a high volume, multi-shift call center environment
• Conduct Security Quality Reviews to ensure compliance and maintain an Audit ready environment
• Manage & Administer current Learning Management System (ISOTrain)

Master Of Science - Ms, Organizational Development And Change Management

Gained expertise and knowledge in Organization development, and Change management. I have a strong understanding of the various resources.

Bachelors Of Science In Business Management, Business, Management, Marketing, And Related Support Services