Marlene Contreras Email and Phone Number

Recruit, interview, and facilitate the hiring of qualified job applicants for open positions; Collaborate with managers to understand skills and competencies required for openingsPayroll processing, enter new hires/terminations, E-Verify, 941 payroll taxes, garnishments, DETR, employment verifications, report monthly new hires online.Conduct or acquire background checks and employee eligibility verifications.Handle employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff. Attend and participate in employee disciplinary meetings, terminations, and investigations.Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance. Benefits Administrator, handle workers’ compensation claims, perform other duties as needed.

Core Responsibilities include:• Support General Manager and Sales Manager team• Oversee the office staff and keep the office running smoothly• Develop and implement office operation procedures• Develop monthly reports for Month End• Prepare other reports as needed for Sales team• Review vendor invoices by matching all supporting documentation & attach to QuickBooks payable and process for payment• Track payments due from customers• Insurance renewals • ADP payroll processing includes reviewing timecards, track and process vacation payouts or time off, setting up new employees as needed. Collect necessary documentation such as I-9, SSN and other required documentation to work• Review customer billings and adjustments before sending out to customers• Report and file quarterly sales tax reports and pay fees due• Renew annual permits i.e. Business License, Business Tax, Boiler Permits, CERT permit etc. • Perform general bookkeeping duties, including posting information to QuickBooks and regularly reconciling accounts• Resolve discrepancies with customers or vendors when they call• Obtain necessary tax forms from new vendors such as W-9 and COI’s• AR functions by making deposits and record all cash receipts and following up with open invoices by email of calling customers for reminders• Implemented e-files and paper filing, and maintain filing system• Handle sensitive company information in a confidential manner• General office administration – answering phones when office admins are out, greeting visitors, ordering office supplies, checking office mail, office cleanliness, and maintain of office equipment• Review daily delivery routes, daily driver check-in reports, and coordinate with office staff to reschedule deliveries if needed

Property Administrator with a demonstrated history of working in the real estate industry. Skilled in Accounting, Budgeting, Microsoft Excel, Yardi Voyager and Customer Service.Responsible for accounts payable processes, Tenants billbacks for metered utilities and HVAC, building service requests, send out monthly statements, closed out work orders, followed up with building staff on old work orders, maintained spreadsheets of monthly rent variance amounts for Property and Operations Manager for month end budget reporting. Maintained customer lease folders with documents such as COI’s, monthly sales reports for percentage rents, and issued Notices of Failure to Pay for delinquent accounts. Filed within sensitive time frame.

• Manage Accounts Payable and Accounts Receivable for The Bloc project in DTLA, a 750,000 square foot office building, 450,000 square foot retail center and 496 room hotel. • Prepare forecast income and expense spreadsheets for annual budget costs related to utility income, tenant billings and other R&M and G&A expenses.• Match all supporting documentation to process invoices, obtain approvals, process checks and obtain signatures from departments authorizing the processing vendor invoices. • Manage all vendor payable files, tenant billing files and deposit receipts files associated with the property. • Post all lockbox cash receipts daily and file in monthly receipt folders.• Track open purchase orders and prepare monthly reports for monthly management meetings for accounting accruals. • Close all open work orders every month for services provided by engineering or janitorial department to property assistants. Match up any vendor invoices related to tenant billbacks.• Create monthly utility costs spreadsheets for sub-metered diesel fuel, electricity, gas and water. Create monthly invoices to bill sub-metered tenants. • Recently transitioned to new AvidXchange payable paperless process. • Previously managed Accounts Payable and Accounts Receivable for The Alhambra.

• Maintained the integrity of properties and owner reputation.• Obtain proposals for repairs/preventive maintenance and prepare comparison sheet for review.• Interface with multiple tenants and various vendors.• Maintained company standards in the areas of appearance, collections, and customer service.• Responsible for file management of all correspondence including legal documents, memos for tenant lease files or property administrative files.• Maintained and followed up on Certificates of Insurance for tenants and vendors.• Kept insurance policy costs at a minimum with ample coverage by three-bidding each policy with different carriers and negotiating with brokers.• Prepared indemnity agreements for contracts.• Prepared legal notices, amendment and assignments of lease as needed.• Implemented Yardi Property Management software for the company versus using Winning Edge.• Maintained percentage rent system for retail tenants.