Marlene Costa Email & Phone Number

Los Alamitos California

Planner for Space Launch Systems Development

Worked closely with manufacturing and suppliers to prioritize, expedite and de-expedite purchase orders based on material availability, department resources, changing requirements and customer service requirements. - Expedited orders to meet unforeseen demand - Managed consignment, VMI and Kanban by revising levels quarterly- Regularly requested inventory cycle count- Prepared purchase orders to obtain materials, tools, and equipment- Involved in the external procurement of raw materials, parts, equipment, supplies, and services at minimal cost, consistent with delivery requirements and quality specifications- Incorporated lean management practice into purchasing process with inventory turns 12-15- Reviewed shortage item reports to proactively identify potential delivery issues - Ensured pricing accuracy for purchase order confirmation; requested/reviewed quotes- Approved revision levels on purchase orders- Conducted logistics to maintain material flow and on time delivery- Ensured all materials not in compliance were returned to supplier Maintained positive supplier relationships by:- Providing regular performance reviews and communicating to advance performance- Ensuring accuracy of supplier packing slips and inventory invoices Have strong working knowledge of:- All aspects of planning/pull systems and MRP concepts, demand input, consumption rules, able to troubleshoot problem situations in these areas- Lean manufacturing and JIT principles - Managing/maintaining inventory levels to the company goals at the raw, sub-assembly, WIP and finished good - Valuable contribution on Kaizen events Coordinated/collaborated with: - Engineering and Quality Assurance Department to assure product BOM integrity- Marketing Department to identify slow moving product minimizing excess inventory- Participated in the new product development process for key strategic products and managed all aspects of supply chain planning at the new product team level

Serviced customers in Canada, Mexico, South America, and Europe by sending copies of commercial invoice, pack slip, the import authorization # or NFTA of shipment and ensured shipment had the correct paperwork for custom clearance once arrived at their country. Ranked 1st in sales lead follow up, qualifications, and external support. Cultivated solid, long-term relationships with customers and distributors by answering requests on expediting, delays on delivery, stocking rotation, price discrepancy in a timely manner. Coordinated and performed as a liaison between other departments. Provided support by answering inbound calls, checking on ship dates, offering information on all products, updating accounts and inputting call note in the system. Communicated with customer, colleagues and managers in a prompt manner. Complied with customer service policies and procedures.