Marlene Davila Email & Phone Number

Las Vegas, Nevada, United States

Key Responsibilities:• Identifies and resolves incidents within agreed Service Level Agreements.• Train all new employees our systems and our day to day responsibilities.• Troubleshoot internally and external clinics and hospitals• First point of contact for technologists, radiologist, nurses, doctors and reception.• Resolves simple incidents where possible without referral to 2nd and 3rd level support teams.• Refers to 2nd and 3rd level support teams to resolve incidents that are beyond the scope of the Service Desk.• Ensures that all relevant incidents are linked to their appropriate problem.• Assists in proactive problem management activities by identifying trends.• Ensures problems are being resolved and closed properly.• Was receptionist first 2 years registering and scheduling patients• Use following applications: Fuji RIS,Dicom Manager, Inteleviewer, Inteleconnect, Intelebrowser, Allscripts, Powerscribe Nuance 360, and Service now.

Las Vegas, Nevada, United States

• Greets patients in a polite, prompt and helpful manner. Provides direction, information and other assistance to patients as necessary.• Provides appropriate forms to patient for completion and signature. If necessary, provides exam preparation instructions and materials.• Inputs and/or verifies information in radiology information system (RIS/PACS) to ensure accuracy and/ or receipt of the patient, referring physician, insurance, and exam data.• Collects the appropriate fees from the patients as determined by the insurance.• Reviews scheduled patient appointments and may contact patients, via telephone, to confirm appointment date, time, and location. Advises the patient of any preparations required for the procedure, when necessary.• Schedules patient exams based upon physician and facility availability. Orders labs as necessary. • Answers phones and handles patient needs

Las Vegas, Nevada, United States

On call makeup artist Key Responsibilities• Providing excellent customer service catering to customer’s needs• Give makeup applications to clients all while providing makeup knowledge to maximize the products fully• Responsible for sales on the floor• Developed an extensive knowledge of current trends, techniques, and products

Henderson, Nevada, United States

Key Responsibilities:• Provided customers items that are needed to their standards, while providing product knowledge.• Made customers feel welcomed and comfortable to ask questions about their needs.• Maintained a presentable store by assembling displays and cleaning.• Handled cash drawers to make sure accurate money and placing in safe when closing the store.